Customer reviews from worx.com
WORX - 7.5"" - 12 Amp Lawn Edger / Trencher - Black
Average customer rating
4.7
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
318
4 Stars
51
3 Stars
10
2 Stars
1
1 Star
15
94%of customers recommend this product.
(
360 out of
382)
Customer Reviews for WORX - 7.5"" - 12 Amp Lawn Edger / Trencher - Black
Customer Rating
5
Strong enough to do the job.
on July 13, 2018
Posted by: crusty
from Ohio
Gender:Male
[This review was collected as part of a promotion.] I went with electric, because I'm getting lazy and didn't want to have to fool with engine maintenance down the road. The 12 amp motor is strong enough to do the job even with a sidewalk that had never been edged.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great
on July 14, 2018
Posted by: Kelboneski
from Waterbury CT
Gender:Male
[This review was collected as part of a promotion.] I bought this a few weeks ago myself and my wife love it. It is light weight, no mess with electrical wires , no mess or smell of gas. Does a great job. Already showed it to my brother in law. He told his wife he wanted one.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Great Bang For The Buck
on July 16, 2018
Posted by: boblove1
from Sacramento California
Gender:Male
So I purchased this and finally got to use it on Sunday. All in all its a pretty good unit. It's a little under powered but at this price I'm not complaining. There are 5 things that I have to say detract from this edger.
First - The instructions could be better. They're not bad but in a couple of cases were not clear.
Second - The blade was not tight when I received the unit. I should have checked it but didn't so shame on me.
Third - The instructions for tightening the blade are basically a pictogram showing two open end wrenches to tighten the blade......Well that doesn't work. An open end wrench to hold the blade clamp and a socket and ratchet to tighten the fastener works much easier.
Fourth - If this is supposed to come with tools to tighten the blade then mine were missing..... well mine didn't have any tools in the box. I don't want for tools so this isn't a big deal for me but, I can see other people being frustrated by this.
Second - The blade was not tight when I received the unit. I should have checked it but didn't so shame on me.
Third - The instructions for tightening the blade are basically a pictogram showing two open end wrenches to tighten the blade......Well that doesn't work. An open end wrench to hold the blade clamp and a socket and ratchet to tighten the fastener works much easier.
Fourth - If this is supposed to come with tools to tighten the blade then mine were missing..... well mine didn't have any tools in the box. I don't want for tools so this isn't a big deal for me but, I can see other people being frustrated by this.
The above items were all pretty minor.
The only semi major problem is the blade guard....I wonder if their design guys have ever used and edger. And when I say if they've ever used and edger, I mean on all types of lawns.. My lawn is higher than the concrete and when trying to edge, the rear of the blade guard would catch the lawn and drag causing issues.... I found a work around for this but the design guys should have caught this during testing......shame on them....I really expected better considering how much thought was put into their saw horses and work stations...
I really feel like the rating should be 3.5 stars.
Pro's - Great Value, Easy to Use-
Con's - Blade guard, no tools to tighten the blade...
For the Worx design team....please get in touch with me to iron out the negatives...with a little work this could easily be 5 stars..
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
not a good product
on July 27, 2018
Posted by: frustrated in IN
from Indianapolis, IN
Gender:Female
I am extremely disappointed with this edger. I used it once but it was a little too wet so only did one-half of the driveway edge. When I tried to use it again it didn't work right. The blade was loose and it won't cut through anything. I feel like I really wasted my money.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, July 30, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Lite weight easy to handle
on July 29, 2018
Posted by: Surb
from Farmingville. New york
Gender:Male
[This review was collected as part of a promotion.] Happy with purchase. Battery life is could be better
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Nice edger.
on August 14, 2018
Posted by: wakefield
from texas
Gender:Female
I purchased this edger about a month ago. I have used it several times. I love the ease of cutting. I think the lock between trencher and edger should be different than it is. However it does the work well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I love the versatility of my edger
on August 19, 2018
Posted by: DeMoms
from Raleigh, NC
Gender:Female
[This review was collected as part of a promotion.] Purchased a little over a month ago, I’m impressed with how easy it is to load the cord and change from edging to trimming. Love it!
I also purchased the pressure washer and an additional battery.
I also purchased the pressure washer and an additional battery.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to handle!
on September 16, 2018
Posted by: Wild whipped out Wanda
from Mt. Pleasant
Gender:Female
Lightweight tool but heavy enough to get the job done. Happy with my purchase. I especially like the edge trimming feature.
I would recommend this to a friend!
Written by a customer while visiting worx.com