Customer Reviews for GE - 30 in. Wide 4 Element Built-In Electric Cooktop with 2 Power Boil Elements - Stainless Steel on Black
Customer Rating
4
Cook top
on September 4, 2025
Posted by: Bayandleticia
from Chicago, iIL
[This review was collected as part of a promotion.] Over all, cook top is excellent but the surface of it becomes mess when cooking. It would be nicer when you come up with somewhat cover to protect surface/burner not in used.
[This review was collected as part of a promotion.] Looks very nice but GE should not stick stickers on the top/front surface of a cooktop. It leaves a sticky substance that has to be cleaned off.
Just purchase last June 2025 and now one of the burner wont change to low setting. It is always on high setting.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, August 26, 2025
We'd like to assist with the burner not changing from the low setting.
We recommend trying out an electronic reset. This can be done by resetting the power to the cooktop at your breaker. You will want to switch it off and let the unit sit for 2-3 minutes, then restore power to the cooktop.
If the reset doesn't help, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Love our new cook top , was a little worried at first unit was a little smaller than previous one but it cover the hole that was there just barely....but all in all very pleased so far.
Response from geappliances.comBy Diego, GE_Appliances, August 19, 2025
We'd like to give you some cleaning information for your cooktop. We recommend checking page 18 of the owner's manual to see a guide on how to clean burned-on residue from your unit's surface: https://products-salsify.geappliances.com/image/upload/s--ldUyX57F--/446a89821bdc8621a24e76094e21532bc8dc6468.pdf