Customer Reviews for GE - 30 in. Wide 4 Element Built-In Electric Cooktop with 2 Power Boil Elements - Stainless Steel on Black
Customer Rating
1
I hate it
on September 23, 2025
Posted by: 7191
from 50 DERBY LN
[This review was collected as part of a promotion.] Totally impossible to clean. Using, of course, the proper product and tool, my brand new cooktop looks worse than 25-year old (GE) that I would love to have back even though only 3 burners worked. I tried to use the razor blade tool that came with the old one and worked very well. Even though I was very gentle, I have 2 scratches on my new cooktop as well as stains I cannot remove Whoever designed this should be fired.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Diego, GE_Appliances, September 24, 2025
We want to give some cleaning information for your cooktop. We recommend following the instructions in page 18 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--e6rDAqT8--/446a89821bdc8621a24e76094e21532bc8dc6468.pdf
When it comes to your burner not working, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
[This review was collected as part of a promotion.] The cooktop is fine - your standard knob controlled glass cooktop. However, there was an energy usage sticker applied to the cooktop that was absurdly difficult to remove. It left a sticky glue residue that would only come off after using some solvent (lighter fluid) and a lot of rubbing. After that there was an outline of where the sticker had been on the glass that was only removed after using cooktop cleaning creme. C'mon GE, you can do better than this.
Response from geappliances.comBy Diego, GE_Appliances, September 19, 2025
Thank you for your review. We are going to share your comments regarding the energy usage sticker with our product team for review.
[This review was collected as part of a promotion.] This cooktop replaced an identical model that was seven years old. We destroyed the original by getting cleaner in the holes where controls stick out from the top. Be careful.