[This review was collected as part of a promotion.] I like my new stovetop! I'm sad that when we tested it without using a pot or pan it has spots I cannot remove for a clean look but still happy to have a new stove top that works well.
[This review was collected as part of a promotion.] This cooktop JP3030DW1BB has needed 2 repairs in the first year. This is unacceptable.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, October 16, 2025
We are sorry to hear of your experience with this cooktop so far. We see that you have service scheduled for today, and we are confident that our technicians will get your cooktop back up and running so you can resume normal use.
[This review was collected as part of a promotion.] It is very difficult to clean the glass surface of the cooktop. This is a brand new appliance, but the quality is as poor as the one I have used for 10 years. I am very very disappoint. Unfortunately it was paid for by my association, I had no choice.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 14, 2025
We want to help out with some tips for cleaning the cooktop.
We always recommend cleaning the cooktop before cooking and after, this helps with removing any stains that can burn-in. You will want to use either warm water and a mild detergent with a paper towel or non-scratch cleaning pad. For the best performance, we suggest using a ceramic cooktop cleaner. You can find more information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
I would never buy this cooktop again. It is junk . I will be replacing it as soon as I'm able. It's impossible to keep it from looking smeared unless you wipe it with multiple cleaners and it is slow to heat. Don't buy it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, October 1, 2025
We are sorry that your new cooktop has not lived up to your expectations due to the heating of the unit. We have provided some tips to keep your cooktop looking as good as new on page 18 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--e6rDAqT8--/446a89821bdc8621a24e76094e21532bc8dc6468.pdf
[This review was collected as part of a promotion.] I purchased the cook top, brought it home, and installed it. It took 15 minutes. Easy install, easy operation, easy cleanup. I'm happy.