Customer Reviews for GE - 30 in. Wide 4 Element Built-In Electric Cooktop with 2 Power Boil Elements - Stainless Steel on Black
Customer Rating
4
Works great!
on November 15, 2025
Posted by: Jerry1108
from Mobile, AL
[This review was collected as part of a promotion.] The cooktop fits perfectly and is good. It looks nice and works well. Installation was very easy. Controls are easy to use and very functional. Surface is very easy to clean. Burners heat up very quickly and powers quickly.
[This review was collected as part of a promotion.] Worst product to have. I owned it for 6 months and 5 months with issue on burner control. GE replaced with brand new which has the same issue. Its product trust issue. I have been owning other brand cooktop for 5 years in my old house. Not a single day I had issue and that speaks for itself on product quality.
I regret choosing GE.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, November 7, 2025
We are sorry to hear you are having the same issue with your new cooktop unit. We would recommend taking advantage of your warranty and reaching out to our Bodewell team at the phone number or link below for additional assistance. 833-426-3393 https://www.geappliances.com/ge/service-and-support/service.htm
[This review was collected as part of a promotion.] Love it but I used it a few times and my one burner started showing the light on as if it was hot. Had to have repair man come and install new burner. At least it was free as it is under warranty
The control settings are unreadable and the cooktop is hard to clean
Response from geappliances.comBy Julia, GE Appliances, October 30, 2025
We're sorry to hear you're not entirely satisfied with the design of the control settings on the cooktop. We will be sure to share your feedback with the proper teams. Page 18 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--e6rDAqT8--/446a89821bdc8621a24e76094e21532bc8dc6468.pdf) provides full cleaning instructions to properly clean the cooktop. We're confident following the cleaning instructions will keep your cooktop looking like new.
I have used GE cooktops for a very long time (this is the third house). One burner does not work properly and today repair guys are coming to replace it. Additionally, it seems to be the lower grade cooktop that I am used to.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Response from geappliances.comBy GE Appliances, October 28, 2025
We are sorry to hear one of the burners wasn’t working properly on your unit but we are glad you were able to have service out for help with this. Your feedback is important to us and will pass your comments about the quality on to our product team for review.