Customer reviews from geappliances.com
GE - 30 in. Wide 4 Element Built-In Electric Cooktop with 2 Power Boil Elements - Stainless Steel on Black
Average customer rating
4.4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
164
4 Stars
40
3 Stars
16
2 Stars
8
1 Star
15
87%of customers recommend this product.
(
145 out of
167)
Customer Reviews for GE - 30 in. Wide 4 Element Built-In Electric Cooktop with 2 Power Boil Elements - Stainless Steel on Black
Customer Rating
1
New and the heat sensor not working
on July 7, 2025
Posted by: Emadelden
The light for lower left burner is always on even it has the room temperature. It is brand new
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 11, 2025
We'd like to assist you with your cooktop hot indicator light. We recommend unplugging the unit for 5 minutes and plugging it back in.
If the light remains on, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
If the light remains on, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
2
Hot surface lights do not turn off
on July 5, 2025
Posted by: sphan
Purchased and delivered on July 3, 2025
Installed on July 4, 2025, when in use we did not pay attention on hot surface lights till, next morning; the top right surface light did not go off and kept stay on all time, we used this cooktop in the morning and now second light stayed on (this is brand new cooktop), and it should not have any kin this malfunction) I would like to have a replacement dual to the defective.
Installed on July 4, 2025, when in use we did not pay attention on hot surface lights till, next morning; the top right surface light did not go off and kept stay on all time, we used this cooktop in the morning and now second light stayed on (this is brand new cooktop), and it should not have any kin this malfunction) I would like to have a replacement dual to the defective.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 10, 2025
We'd like to help with the cooktop lights not shutting off. We recommend performing an electronic reset. This can be done by shutting off power at the breaker for 2-3 minutes, then powering it back on.
If the issue persists, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If the issue persists, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Surface, burners and controls
on July 3, 2025
Posted by: Happy Buddy
from Texas
Works great! Looks great! Very happy with this product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great choice
on June 28, 2025
Posted by: 905 Blue Sky
This GE stovetop is exactly as adverised and expected, a quality product
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Replacement Cooktop
on June 25, 2025
Posted by: EAN25
from CT
This is a replacement for a GE cooktop we purchased over 25 years ago. We were especially pleased with the fact that it fit in place without any alterations to our countertop. Like the look.
I would recommend this to a friend!
Features
4
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good basic cooktop
on June 22, 2025
Posted by: Cooktop replacement 2
from Pittsburgh
Basic cooktop. Useful. Would be nicer if it had ss trim all the way around and not just front and back
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Loss of function a few days after installation
on June 19, 2025
Posted by: Monter
from Clarkston, MI
The cooktop came in a day later, but it was OK. In 1 day the hot surface on one element stayed on and never turned off, even the next day was still on. Yesterday two days after installation left rear burner quit working.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, June 20, 2025
We would like to help you with the burner operation of your unit. We recommend checking that the burner is properly leveled by following these steps:
First, cut power to the range by unplugging the unit, switching off the breaker, or removing the fuse. While the coil is flat in the burner bowl, push it back toward the receptacle clip and then lift the burner assembly out. Inspect the terminals for any bending—if they appear bent, gently straighten them so the coil can sit flat. If there are slots in the burner bowl, ensure the heater support is correctly seated in those slots. Finally, push the entire assembly back into the receptacle and make sure the coil is flat and secure on the cooktop.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
First, cut power to the range by unplugging the unit, switching off the breaker, or removing the fuse. While the coil is flat in the burner bowl, push it back toward the receptacle clip and then lift the burner assembly out. Inspect the terminals for any bending—if they appear bent, gently straighten them so the coil can sit flat. If there are slots in the burner bowl, ensure the heater support is correctly seated in those slots. Finally, push the entire assembly back into the receptacle and make sure the coil is flat and secure on the cooktop.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
4
Not for cast iron or enameled cookware
on June 19, 2025
Posted by: GoodEnuf
from Saint Joseph, Michigan
Painted/enameled bottom and cast iron cookware are not recommended for use on this glass surface cooktop. Had I known this previously, I may have chosen another product. Otherwise it works fine. Installation was great.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com