Customer reviews from Whisker
Whisker - Litter-Robot 4 Carbon Filters - 6 Pack
Average customer rating
4.6
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
24
4 Stars
1
3 Stars
1
2 Stars
3
1 Star
0
Customer Reviews for Whisker - Litter-Robot 4 Carbon Filters - 6 Pack
Customer Rating
4
Love that I don't have to scoop!
on October 30, 2022
Posted by: Cami F.
I love that I don't have to scoop every day. I gave it a 4 because the filters or such a specific shape that you have to buy the litter borot brand. Also, the bags are very expensive too. On the other hand, I use way less litter than I used to and the filters really help control the smell. You have to change the filter! Also, if dust gets on the sensors litter robot will not run a cycle. You have to take a dust cloth and clean off the dust.
Response from WhiskerBy October 30, 2022
We greatly appreciate your feedback! We are sorry that you are dissatisfied with the cost of our accessories. We try to price our products competitively. Our team will be thrilled to know that their hard work has paid off giving you a scoop-free life! We hope that you will enjoy Whisker products for many years to come =^_^
Written by a customer while visiting Whisker
Customer Rating
3
Do they only go in 1 way ?
on October 4, 2023
Posted by: Holly K.
These replacements dont seem to keep the oder as controled as when first set up
Response from WhiskerBy October 4, 2023
Hello Holly! We appreciate your feedback on the Litter-Robot 4 Carbon Filters as it assists us with improvements. We thank you for being a part of our Whisker Family! If you have any questions, feel free to reach out to Customer Experience at support@whisker.com. We'd be happy to assist!
Written by a customer while visiting Whisker
Customer Rating
2
I don't think the carbon filters help to keep it from smelling bad, it still smells bad, my regular litter box smells cleaner than the robot 4, I am just not impressed
on November 25, 2022
Posted by: ALICIA M.
I am not totally impressed with the robot 4, the smell is horrible, the only thing is that I don't have to scoop litter everyday but I have to stay on top or the odor will be bad and/or the cats will mess with the robot while it is trying to clean. I thought for that kind of money the smell would be less, but my normal litter box smells better
Response from WhiskerBy November 25, 2022
Hello! We apologize for your experience with our Robot. We're happy to see that you're being assisted via email by one of our Customer Experience Specialists. We appreciate your patience!
Written by a customer while visiting Whisker
Customer Rating
2
Meh
on January 10, 2023
Posted by: CurtisDAP.
Expensive and don’t do much. Get the scent absorbing packs instead.
Response from WhiskerBy January 10, 2023
Hello CurtisDAP, Thank you for taking the time to share your Whisker experience. We work hard to meet pet parent expectations, and we’re sorry to hear the carbon filters didn't hit the mark for you. We suggest they are used with other products to help lessen the smell of kitty waste. We do appreciate you giving them a try!
Written by a customer while visiting Whisker
Customer Rating
2
Dissappointed
on November 25, 2023
Posted by: Cynthia D.
Filters doea not fit the entire filter area and lets.odor through
Response from WhiskerBy November 25, 2023
Hello Cynthia! We appreciate your feedback on the Litter-Robot 4 Carbon Filters as it assists us with improvements. We thank you for being a part of our Whisker Family! If you have any questions, feel free to reach out to Customer Experience at support@whisker.com. We'd be happy to assist!
Written by a customer while visiting Whisker