Customer reviews from Whisker
Whisker - Litter-Robot Waste Drawer Liners - 50 Pack
Average customer rating
4.4
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
115
4 Stars
13
3 Stars
15
2 Stars
6
1 Star
7
Customer Reviews for Whisker - Litter-Robot Waste Drawer Liners - 50 Pack
Customer Rating
2
Something has changed... and not for the better
on May 4, 2023
Posted by: Mary
I used to LOVE the waste drawer liners from Litter-Robot/Whisker... However upon opening my newest re-order of them - I noticed immediately that the bags felt different, THINNER.
Just now, after Midnight & just before bed.... I was having empty my LR3 (right before going to bed), barely bumped the full bag on the doorway as I went through & Had the FULL Liner bag BREAK on me, on my way to the garbage can.
Talk about the Very Last Thing you want to have to clean up from the floor, when all you are trying to do is finish & go to bed!!
PLEASE, PLEASE Change the Bags/Liners BACK to the thicker MIL thickness!!!
Just now, after Midnight & just before bed.... I was having empty my LR3 (right before going to bed), barely bumped the full bag on the doorway as I went through & Had the FULL Liner bag BREAK on me, on my way to the garbage can.
Talk about the Very Last Thing you want to have to clean up from the floor, when all you are trying to do is finish & go to bed!!
PLEASE, PLEASE Change the Bags/Liners BACK to the thicker MIL thickness!!!
Response from WhiskerBy May 4, 2023
Thank you for the review, Mary! We appreciate you giving them a try. We will share your concerns with our in-house engineers and designers. Our teams are always working to improve the overall quality of our items. We are truly sorry that our product did not work for your fur family! If you have any questions, feel free to reach out to Customer Experience at support@whisker.com
Written by a customer while visiting Whisker
Customer Rating
2
Whisker 3 Bags
on May 11, 2023
Posted by: Todd N.
The litter removal bags are at least twice as big as they need to be. as they are a waste of materials, They are also Exceeding difficult to use. I can only assume that they are a waste of value. Please address this issue.
Response from WhiskerBy May 11, 2023
We sincerely appreciate your honest review, Todd. We'll be sure to forward your feedback to our product development team for future design consideration. We suggest rolling the liners for a more seamless fit. We hope this helps!
Written by a customer while visiting Whisker
Customer Rating
2
New Bags are not as durable
on May 26, 2023
Posted by: Leslie
Check your bags before installing..Been using Liter Robot Water Drawer liners for the past 5 years and seems like the new updated liners aren't as durable. They are more pliable and lighter weight but I have found holes in several bags off the roll and then they don't hold up with liter. Hopefully this is just a fluke and not the norm.
Response from WhiskerBy May 26, 2023
Thank you for the review, Leslie! We appreciate you giving them a try. We will share your concerns with our in-house engineers and designers. Our teams are always working to improve the overall quality of our items. We are truly sorry that our product did not work for your fur family! If you have any questions, feel free to reach out to Customer Experience at support@whisker.com
Written by a customer while visiting Whisker
Customer Rating
2
Not a Good Fit
on September 9, 2023
Posted by: Duane E.
This is a high-end product. I would expect all aspects of the device to scream, "you just bought the best of the best!" Because the LR4 works so well, the only interaction most people have with it is when the waste drawer needs to be emptied. And each time we are reminded, "gee, this bag is way too big for the drawer," and "man, that's a lot of wasted plastic." When it's time to put gas in my car, I don't wanna see an ill-fitting gas cap on my Mercedes.
Response from WhiskerBy September 9, 2023
Thank you for this feedback, Duane. We're sorry to hear that the Waste Drawer Liners did not meet your expectations. We appreciate you giving them a try. If you have any questions, feel free to get in touch with us at support@whisker.com
Written by a customer while visiting Whisker
Customer Rating
2
Too big for LR4
on October 12, 2023
Posted by: Shahab
I wish they were smaller to fit LR4 better. Also, adding draw straps would be great
Response from WhiskerBy October 12, 2023
Hello Shahab! We appreciate your feedback on our Waste Drawer Liners, as it assists us with improvements. We thank you for being a part of our Whisker Family!
Written by a customer while visiting Whisker
Customer Rating
1
The litter robot is great and the bags that came with it worked great. These replacements are very cheap and thin.
on March 13, 2023
Posted by: Anonymous
The bags are too this to stay in the clamps that hold them in place
Response from WhiskerBy March 13, 2023
Thank you for the feedback, David! We're sorry to hear the Waste Drawer Liners did not meet your expectations. We appreciate you giving them a try. If you have any questions, feel free to reach out to Customer Experience at support@whisker.com
Written by a customer while visiting Whisker
Customer Rating
1
Changed
on March 23, 2023
Posted by: Anna P.
Size of the liners noticeable different. Narrower and don't fit well now. Could have made the bags not as deep while keeping the width the same so they would fit and stay put. Very very unhappy with the change. I have 4 boxes and now struggle to line them.
Response from WhiskerBy March 23, 2023
Thank you for the review, Anna! We appreciate you giving them a try. We will share your concerns with our in-house engineers and designers. Our teams are always working to improve the overall quality and fit, of our items. We are truly sorry that our product did not work for your fur family! If you have any questions, feel free to reach out to Customer Experience at support@whisker.com
Written by a customer while visiting Whisker
Customer Rating
1
Bags are a poor fit for Litter-Robot 4
on April 13, 2023
Posted by: Mike M.
poor fit for Litter-Robot 4. Bags are too big, and giving false "drawer full" alerts
Response from WhiskerBy April 13, 2023
Thank you for the review, Mike. We’re sorry to hear the Waste Drawer Liners did not work out for you. We appreciate your feedback and giving them a try
Written by a customer while visiting Whisker