Customer reviews from bissell.com
BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Average customer rating
4.3
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
12
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
1
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Customer Rating
5
Wonderful back saver
on May 14, 2024
Posted by: PetLover
from Texas
Verified Purchase:No
[This review was collected as part of a promotion.] This is my 2nd review because I can't say enough good ant the Crosswave. Everybody knows mopping with a conventional mop and bucket is back breaking work. The Crosswave makes keeping floors clean very easy. I've used mine only twice but I absolutely recommend it. Having 3 indoor pets can be a hairy challenge and throw in the cat having a kitty litter party and it gets out of hand. Kitty litter can't run and hide from the Crosswave. Love the self clean feature. I rinse the roller under faucet after self clean and then run the self clean for just a few seconds to pull out excess moisture.
Pros: Deep cleaning, Easy to use, Lightweight, Pet Cleanup, Quick cleanup, Removes pet odor, Removes Stains and Spots, Would Recommend
Cons: High Traffic Areas, LVP, Living Room, Multi-Surface, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
5 star review from a housekeeper!
on April 20, 2024
Posted by: Missy
from Woodstock, GA
Verified Purchase:No
[This review was collected as part of a promotion.] Not sure how this product got a bad review. I've had my machine for almost 5 years and it's amazing! It's been a game changer for my housekeeping business. My clients are floored how dirty the water is when I'm finished. They say their floors have never looked or felt cleaner. I use it on sealed hardwoods, laminate, tile and vinyl floors. Unfortunately there are cons with everything. Yes, you have to clean the machine every time you use it but definitely worth the results and it's not difficult to clean. The parts are expensive but you rarely have to buy them. I only use one brush roll and one filter every 3 months and I use it 6 times a week. If the average person uses it once a week, you'd rarely have to buy the filter and brush roll. I've seen people complain about streaks but I rarely have that issue. I just go over it without the solution to prevent streaks. IMPORTANT: I highly recommend sweeping/vacuuming beforehand for best results. It will pick up some debris but I feel it does a better job when most of the debris is picked up first.
Pros: Deep cleaning, Easy to use, Lightweight, Pet Cleanup, Quick cleanup, Removes pet odor, Removes Stains and Spots, Would Recommend
Cons: Area Rugs, Hardwood Floors, High Traffic Areas, Living Room, Multi-Surface, Small Spaces, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
LOVE IT !!!!
on July 25, 2024
Posted by: Happy Wife
from Ft lauderdale Florida
Verified Purchase:No
[This review was collected as part of a promotion.] This machine is fantastic, it works great and i just love the very long cord. The handle is long no bending over. I give this product 5 stars.
Cons: Area Rugs, High Traffic Areas, Living Room, Multi-Surface, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2
Would not buy again
on December 11, 2024
Posted by: Peeved
from Texas
Verified Purchase:No
I received no owners manual so you I don't even know how to use it. Watched YouTube videos to learn how to use it. My reservoir tank doesn't even fill up with water. Plus it is not as versatile as they make you believe. It you want to go from hard wood floor to a rug you better have the rug roller to replace with the main one they show in their video
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, December 12, 2024
Sorry you didn't receive the User Guide, but you can find it as well as helpful videos at support.bissell.com and we're always here to help at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
5
Absolutely amazed, will never pick up a mop/bucket again
on May 2, 2024
Posted by: DW
from PA
Verified Purchase:No
[This review was collected as part of a promotion.] Let me start this off by saying, I can not stand mopping. My poor floors would go months and months without someone paying them the attention they deserve. There's just something about spreading around dirty mop bucket water to clean a dirty floor that drives me the wrong way... ... Anyway, I went out on a hunt to find a quicker, easier alternative. First, I thought about just getting one of those spray mops, swiffer/bona whatever... Then I walked by this and decided to give it a try. I will say it was a splurge purchase but I don't think I will ever regret it. I purchased this about 12 hours ago and tested it on my living room and kitchen. Now I consider myself a fairly clean person, but after I used this and saw the dirty water tank, I feel like I'm the dirtiest critter to ever walk this earth. This device cleaned up dirt and grime that I didn't even know was there. I NEVER write reviews but right now I feel like a kid on Christmas Eve and for some reason I can not sleep because I am ecstatic to wake up and clean the rest of my house with this. Im blabbering, but you get the gist by now. This is a must have product. It is lightweight, easy to use (even for a guy that just had surgery 4 days ago), and all around an amazing device to add to your cleaning arsenal. (One last side note, I vacuumed my house prior to using this with a top of the line vacuum and this CrossWave picked up dirt, dust, hair, and whatever else was leftover by that 'top of the line' vacuum)... Buy it and thank me later
Pros: Deep cleaning, Easy to use, Lightweight, Pet Cleanup, Removes Stains and Spots, Would Recommend
Cons: High Traffic Areas, Multi-Surface, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
This is a back saver!
on May 13, 2024
Posted by: PetCrazy
from East Texas
Verified Purchase:No
[This review was collected as part of a promotion.] I received the Crosswave Turbo as a gift. I've used it once already and can't say enough good things about it. It glides easily over the floor (whitewashed grey LVP that shows everything) and best if all - it really cleans well. Easy to take apart to clean manually also. We have a lot of sand and 3 indoor pets, so even though I thought my floors were fairly clean, it showed me otherwise. Love the vac and mop at same time feature. I would and have already recommended to friends.
Pros: Deep cleaning, Easy to use, Lightweight, Pet Cleanup, Quick cleanup, Removes pet odor, Removes Stains and Spots, Would Recommend
Cons: Area Rugs, High Traffic Areas, Living Room, Luxury Vinyl Plank Flooring, Multi-Surface
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2
Not good for pet messes
on May 22, 2024
Posted by: Betty
from Cincinnati Ohio
Verified Purchase:No
[This review was collected as part of a promotion.] Ok for small cleanups but not for pet urine. I clean the machine after every use but it continues to leave puddles of dirty water.
Pros: Pet Cleanup
Cons: Hardwood Floors, Small Spaces
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, June 3, 2024
Hi Betty. Sorry you're having this issue, but we'd be happy to help with your machine. Our Consumer Care team is available at support.bissell.com.
Written by a customer while visiting bissell.com
Customer Rating
1
I will never buy bissell again
on September 17, 2024
Posted by: Pmb
from Iowa
Verified Purchase:No
It's not even 2 years old and I've had nothing but problems for the last 6 months. I am not impressed with the cleaning, I can't get the cover off to clean the machine after use. I have to get someone with a whole lot more strength than I have to do it. Now it's making a loud screaming noise anytime I turn it on. I'm so fed up with the bissell brand I'll never waste my money again.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, September 24, 2024
This shouldn't be happening! Please contact us direct at support.bissell.com so we can help under the warranty.
Written by a customer while visiting bissell.com