Customer reviews from greenworkstools.com
Greenworks - 80V 3000 PSI Pressure Washer with Two (2) 4.0Ah Batteries & Dual-Port Rapid Charger - Black
Average customer rating
4.6
(1,428 Reviews)
Rating breakdown 1,428 reviews
5 Stars
1,122
4 Stars
208
3 Stars
33
2 Stars
19
1 Star
46
94%of customers recommend this product.
(
1,214 out of
1,294)
Customer Reviews for Greenworks - 80V 3000 PSI Pressure Washer with Two (2) 4.0Ah Batteries & Dual-Port Rapid Charger - Black
Customer Rating
1
Great when it works, then it doesn't.
on December 11, 2023
Posted by: croe6262
Gender:Male
Bought the unit at the end of September. Used three times about 40 minutes each washing down the patio, then the pump failed (December). Expected way more from this unit.
Response from greenworkstools.comBy Greenworks, December 12, 2023
Hello croe6262,
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Where is the soap unit?
on July 3, 2022
Posted by: PepGarden
from Albany, GA
Gender:Female
Sorry but it truly sucks that you do not mention that you need an extra part for soap. That information is not on the box or in the assembly instructions. I am sorry but an attachment of the wand is dumb. You should make it clear that the soap is not mixed in a tank. My unit is assembled but unused. I want my money back!!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello PepGarden
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheep Parts
on May 4, 2023
Posted by: Bunker69
from Atlanta
Gender:Male
I bought my power washer last fall and obviously didn't use it over the winter. When I used it this spring, the hose had a leak and the turbo washer worked once. I called customer service and was on the phone for 45minutes for a supervisor to say that they are wearoutable parts and they aren't covered. That I could buy their replacement parts. Stand behind your parts GW!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 5, 2023
Hello Bunker69,
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Value, Great Price
on August 26, 2023
Posted by: Gaar
from Morgantown West Virginia
Gender:Male
I bought this, this month. Easy to put together. Only had it 2 days have yet to use.
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
The high pressure fitting cracked the first time using.
on April 2, 2024
Posted by: Rick H74
from Eldorado IL
Gender:Male
This was bought in the fall. Got it out to use this spring and it would start and when the trigger was pulled it would shut off, almost like it had to much pressure. It would take a couple of minutes before it would start again. After about 10 mins the high pressure fitting cracked by the soap attachment fitting.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 4, 2024
Hello RickH74,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Registration Process is bad
on March 21, 2025
Posted by: Bonhomme Richard
Gender:Male
[This review was collected as part of a promotion.] Funny how they want you to review the product before you use it. Product registration page is cumbersome and slow. Hope the product works better than the website.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 21, 2025
Hello Bonhomme Richard.
Thank you for choosing Greenworks for your lawn care needs. We want to be transparent about why we are asking for this feedback. We are not just looking for a quick review; we are genuinely seeking your input to improve the product. We would love to hear what you think of the Greenworks pressure washer when you have a chance to use it a few times.
We appreciate hearing from our consumers and honest feedback, we will take your comments into consideration as we work to improve our registration page. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757. Thanks again for your support!
Thank you for choosing Greenworks for your lawn care needs. We want to be transparent about why we are asking for this feedback. We are not just looking for a quick review; we are genuinely seeking your input to improve the product. We would love to hear what you think of the Greenworks pressure washer when you have a chance to use it a few times.
We appreciate hearing from our consumers and honest feedback, we will take your comments into consideration as we work to improve our registration page. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757. Thanks again for your support!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Light Duty Only
on April 27, 2020
Posted by: rmoco
from Mobile, AL
Gender:Male
1) Homeowner use only; not for industrial tasks. Not recommended for more rugged homeowner tasks such as removing debris, sand or pea gravel from sidewalks, driveways or roadway...unless you have lots of time.
2) You must bleed all air from the garden hose BEFORE connecting it to the machine, or the motor will repeatedly fault out. This step was neglected from the instructions. You can't simply "hold the trigger open for 30 seconds" per the instructions; "30 seconds" applies only to the gun line.
3) The Trigger-Delay-Startup is a strong negative. Pressure Washing is a start-stop-start-stop-over-and-over process. The 3-5 delay in starting - each time you pull the trigger - is very aggravating over the course of a multi-hour job.
4) Gun holster does not work well. The Gun repeatedly falls out, easily.
2) You must bleed all air from the garden hose BEFORE connecting it to the machine, or the motor will repeatedly fault out. This step was neglected from the instructions. You can't simply "hold the trigger open for 30 seconds" per the instructions; "30 seconds" applies only to the gun line.
3) The Trigger-Delay-Startup is a strong negative. Pressure Washing is a start-stop-start-stop-over-and-over process. The 3-5 delay in starting - each time you pull the trigger - is very aggravating over the course of a multi-hour job.
4) Gun holster does not work well. The Gun repeatedly falls out, easily.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Model GPW2301
on August 12, 2024
Posted by: Tsel
Gender:Male
[This review was collected as part of a promotion.] I have not used product yet, will update review later.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com