[This review was collected as part of a promotion.] I recently retired and my other lawnmower was getting old and I was tired of dealing with the gas and the oil so one day I ordered the lawnmower and it was the best purchase I made. You can clean underneath of it very easy and it’s great that the top comes off and you can charge all four Batteries at once. At first I didn’t think I would be able to cut the grass in one charge But I can it’s a great lawnmower
This mower has the power, battery life, and durability to rival my gas mower, especially with the sleek steel deck. The Home Base system makes charging a breeze, it folds to store easily, and the variable-speed self-propel mode is great. That being said, I don’t have uniform lawn, with a number of thick and thin patches. The Auto-Intellicut feature is great in theory, but there is a delay between when the mower senses thicker grass and when the torque dials up, leading to an uneven cut unless you back up over the spot again. I ended up returning the mower, but would buy again in a heartbeat if I could switch the Auto-Intellicut mode off and stay in high-torque mode.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 21, 2022
Hello! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need further assistance please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Love it, but need better way to trigger selfpropel
on August 29, 2022
Posted by: Claire from Vermont
Gender:Female
I think it cuts great and has a lot of power for the hills on my lawn and battery life is great. However it does have what I consider a design flaw that is annoying. The self propel engagement should NOT be a bar. I tend to stall when turning around because i need to slow down and while I turn, I tend to let up just enough on the black bar that engages the motor that I stall. if it had a different way like my gas mower to engage, it would be perfect. It could also use a lower cutting level. I put it on the lowest, and usually I am one or two above on my previous mower. I love the quality of the product.
This is a great powerful mower! Unfortunately, it does not have a battery power gauge that remains on. You have to actually press a button on the base camp system. Additionally, you may expect to be able to control blade speed, but that is automatically adjusted when in thicker grassy areas. I appreciate not having a single battery to create the power, in the event there is a malfunction with the battery at any given point. While it may lack some competitor features its still great to have. The runtime is around the one hour mark if your lawn is maintained and not beyond a half acre. I am extremely curious to see what is in store for the 80v series. Potential...
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Bought this 3 weeks ago. Dead out of the box. Good customer service had replacement in 4 days. Only have used once but seems to be good. Runtime only allows me to do 3/4 yard but quick charge time I was able to finish. Seems to be well built. To early to tell dependability but so far I am impressed.