Customer Reviews for WORX - Nitro 80V Cordless Self-Propelled Lawn Mower (4 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
3
Primary task not well done
on June 9, 2023
Posted by: Nick not my name
from KS
Gender:Male
I'm 79 so have mowed a lot of grass with a lot of different mowers, Thie WORX mower is well designed and well made. I'm short so I particularly like the adjustable hight on handle, The battery pack is easy on and off and the speed control is handy to left hand, easy to use and works well. This is sounding lkike a five star review til I get the part about accomplishing the primary mission. Sorry but this mower does not cut well. I dont know why, I have a WORX 14" mower that cuts really well so it's kind of a mystery to me why this one doesn't but it's sort of like it's just pushing the grass over instead of cutting it.
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, July 6, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. It is unfortunate to learn that your lawn mower has not met your purchase expectations. We would like to learn more about the issue you are experiencing. Please check your email as I have reached out to you directly for further assistance.
[This review was collected as part of a promotion.] This mower is light in weight but powerful in operation. First time I have ever owned a cordless mower. Love the way it cuts my lawn and no purchase of gasoline. I have never run out of battery charge during my mowing job.
[This review was collected as part of a promotion.] This mower cuts well, stays charged, is easy to clean, and easy to store. From built-in handles for lifting to a one touch mower height adjustment, this mower is great. The removable battery pack makes charging easy. And the batteries can be used in other Worx tools.
[This review was collected as part of a promotion.] Over priced compared to competitors.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 31, 2023
Hello Valued Customer! Thank you for taking the time to share your review with us. Your feedback is greatly appreciated as it helps us determine where we can improve.
[This review was collected as part of a promotion.] My new nitro 80V 21” cordless worx mower arrived super fast. Tipped the mower right out of the box. 9no assembly required) Charge the 4 battery pack, insert the battery pack and attach the grass catcher. Ready set go… At 74 I have been struggling with the pull start on my gas mower. The Nitro worx mower has a big orange start button. No bifocals required. Wahoo! Basically push the big orange button and squeeze the handles. Get up and go slowly. There is a little learning adjustment for me from my gas mower to battery mower. Just one lever to set the distance for all 4 the tires to cut the grass. So easy!!! Super impressed with ease and convenience of the mower. Live in Oregon so I often am cutting the grass in between rain storms. The work mower did an excellent job. Battery time was enough to cut both the front and back lawn grass. So far I am quite pleased and satisfied with how easy and efficiently my new mower is cutting my lawn. Thank,you
As an existing user of WORX battery powered lawnmower, this is a nice upgrade for me. A lot more bells and whistles and safety features that I am having to get used to. So far so good. Not as easily manuevered as previous mower, but necessary for larger yard. I have encountered an issue In keeping mower running consistently, but not sure if it’s me or the product yet. Have only used twice, so overall I am pleased with my purchase.