Customer reviews from worx.com
WORX - Nitro 80V Cordless Self-Propelled Lawn Mower (4 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
160
4 Stars
43
3 Stars
21
2 Stars
20
1 Star
13
80%of customers recommend this product.
(
190 out of
237)
Customer Reviews for WORX - Nitro 80V Cordless Self-Propelled Lawn Mower (4 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
1
Cheap, literally fell apart over 2 years
on April 27, 2024
Posted by: JWestjwest
from Chicago
Gender:Male
I was immediately surprised how cheap the materials were. But I assumed it was the price point. However I was frustrated by the lack of power and the fact it won't allow me to lower the blade and cut the grass as short as I like.
But the real problem began about 6 months after i bought it, the plastic switch that allows you to fold and store the mower just broke. I didn't want to deal with returns or repairs so I dealt with it. Not long after, the self propell mechanism stopped working. It just makes a rubbing noise like gears are stripped. This year I pulled the mower out for the first time and the handle completely broke off. That caused lever to over extend and the plastic parts in the controls broke.
Judging from the cheap materials used in this product I would absolutely avoid it.
But the real problem began about 6 months after i bought it, the plastic switch that allows you to fold and store the mower just broke. I didn't want to deal with returns or repairs so I dealt with it. Not long after, the self propell mechanism stopped working. It just makes a rubbing noise like gears are stripped. This year I pulled the mower out for the first time and the handle completely broke off. That caused lever to over extend and the plastic parts in the controls broke.
Judging from the cheap materials used in this product I would absolutely avoid it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 29, 2024
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This WORX lawn mower is covered by a five-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This WORX lawn mower is covered by a five-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Starts easy.
on May 21, 2024
Posted by: Unhappy user still
from Illinois
Gender:Female
I hate this mower. Lucky to get 20 minutes mowing time from batteries. Used to take 45 min with gas mower, now takes at least two days for charging.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 22, 2024
Hello Valued Customer,
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. If you are worried the batteries are not working up to par please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. If you are worried the batteries are not working up to par please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Great if you have extra batteries
on July 17, 2024
Posted by: Ldropps
from Bagley, MN
Gender:Female
My front yard is about a quarter acre with lots of obstacles. It takes me about an hour and a half to mow. Yes, I am slow. I usually let my Landroid take care of it, but due to road construction the boundary wire has been clipped. I'm happy with the performance of this mower and the self-propelled feature is a must for me. The only issues that I have had is that it takes three sets of batteries to finish the job. This is not a problem because I have multiple Worx tools, but if this was someone's first purchase it would be frustrating. Oh, and the front wheel fell off this morning. It was simple to reattach it, but I am really surprised that it happened. This is the mower's first season and it makes me a little concerned about its longevity.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
This Mower is Miserable
on April 27, 2025
Posted by: acalaciura7
from West Chester, PA
Gender:Male
I was so excited when I bought this mower last spring. It sounded like the perfect match for my needs. Well, it is not even close. The description talks about it being perfect for yards up to 1/2 an acre on a single charge. I have 1/3 acre property, and I cannot even mow the front yard on TWO full charges on their 5.0Ah batteries they recommend! To make it worse, that is without even using the self-propelled feature AND cutting at the highest setting. My goodness. I keep buying replacement batteries which have me out additional hundreds of dollars. I am so over it. I am THOROUGHLY dissatisfied with his purchase, and up until this point, I have been someone that speaks highly of Worx branded things.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 28, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 5-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 5-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Great cutting, very versatile and great batteries
on May 26, 2025
Posted by: Cjmax
from Florida
Gender:Male
Verified Purchase:Yes
NITRO 40V 21" Self-Propelled Lawn Mower Works great at cutting my 1/3 acre lot without any issues. Even though it is self-propelled, I mostly use it by pushing since it is a little easier to change speeds constantly and it is light enough to push easily. A 2nd set of batteries may be needed for 1/2 acre/ using self-propelled.
Written by a customer while visiting worx.com
Customer Rating
1
Not worth the price
on July 18, 2025
Posted by: Benna
from St.louis
Doesn't mow evenly. Leaves grass strips in the middle of a row. I have to double mow the grass to cut it even. Had the new blade sharpened just in case, still same problem. Very disappointed and stuck with a mower and extra batteries I don't want to use!
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 22, 2025
Hello Benna!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: van1
from 127 SIOUX DR
Gender:Male
Verified Purchase:Yes
Used mower for first time and found it to be as powerful as any gas mower i ever used. great job
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Equipment
on May 18, 2021
Posted by: nestorbjr
from Jacksonville, FL
Gender:Male
[This review was collected as part of a promotion.] Bought a week ago and use it to cut my 1/4 acre property and the 5.0aH batteries lasted about an hour. Cuts like a gas powered unit but much lighter. Great features like the LED, one lever height adjustment for the cut and multiple cut settings. I had mine on mulch and the power did not diminish. The folding feature is also amazing. A great space saving feature. Love it.
I would recommend this to a friend!
Written by a customer while visiting worx.com