It was great dealing with Weber. They were a great company. They helped me tremendously. I like the fact they were able to video my call and tell me exactly what I needed. I have another Weber grill and I will only buy Weber. Thank you very much.
After years of buying cheap BBQs because that’s what my wife wanted, I finally bought a Weber Genesis E-315 which was recommended to me by my brother (10 yrs old) and my neighbour (22 yrs old). Very happy I did. Food cooks evenly and very few (if any) flare ups, and it was easy to assemble. Unfortunately, no burnt food so my wife is less thrilled.
Stainless steel grill rusted all over before first used. Junk. Weber does not stand by it's product and refuses to do anything to rectify the situation. Do not buy.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 18, 2026
Thank you for bringing this to our attention. We are sorry for the disappointment and frustration when reaching out for assistance. We expect more from our products and our service.
We would like to help improve your experience. Please look for a follow-up email from our Specialist team soon. Thank you!
Love the way the grill works not happy with the stainless
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 19, 2026
We appreciate you taking the time to share feedback and are thrilled that you are enjoying the grill. We are sorry to hear you are not satisfied with its stainless steel quality. We will share this information with the appropriate team and appreciate you being part of the Weber family. Please don’t hesitate to reach out to us if you need assistance. We are always here to help. Thank you!