We have always purchased Weber grills over the years and this latest grill is perfect for our needs. The quality has increased and we believe that Weber is focused on maintaining an exterior finish for all types of weather. Very pleased with our purchase.
Purchased this to replace my 25 yr old WEBER grill. I am enjoying cooking on this grill. There is a bit of a learning curve due to the burner placements between my old and new grill but I'm catching on. Highly recommended.
BBQ Guys knocked it out of the park! Grill showed up on time and without so much as a scratch. Assembly was easy and straightforward. I previously had a Spirit and this one is clearly superior in every way. Great value too.
I just love this grill, I’m a big fan of those cast iron grates, the only thing I would say is if’in those grates were coated with something smooth, it would stop the heated grates from sticking to the food being cooked on the grill. But the cooking with my new grill is great. It cooks really nicely and good anything I put on it. It cooks much faster than my other grill I’ve had. I just love the temperature gauge mounted in the grill hood. It’s clean up is so much easier than my other stuff I’ve had before. Thank you Weber for thing ahead !
I love my new grill! This is my first Weber grill & im hoping it will be my last. I’ve gone through 3 grills in less than 10 years, other name brands. Got tired of replacing them & said time for a Weber. Will never go back, Weber grill forever!
Terrible customer service.... they don't seem to c
on June 2, 2026
Posted by: Jody F
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
It's been over a month I'm still waiting on a new igniter to be shipped
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, June 5, 2026
Your feedback is very important to us. We are sorry to hear about your disappointing experience with the igniter replacement. Our Care Team will reach out to ensure this issue is resolved. Please look for an outreach email from us soon. Thank you!
The grill seems to run very hot. It’s difficult to find the setting that even stays at 350-400z I’ve found that I need turn off a burner to hold at lower temps. To cook ribs at 250, I had to turn off two burners.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 5, 2026
Thank you for your feedback. To grill by the Indirect Method on a gas grill, preheat the grill with all burners on High. Then adjust the burners on each side of the food to the temperature noted in the recipe and turn off the burner(s) directly below the food. You can also find more tips in this article: https://www.weber.com/US/en/blog/tips-techniques/how-to-cook-anything-on-your-grill-mastering-direct-indirect-and-2-zone-grilling/weber-2417449.html.
We hope this information helps. Please don’t hesitate to reach out to us directly if you need further assistance. We are always here to help. Thank you!