Got it home only to find there was no tank gauge! Seriously?
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, September 24, 2025
We're sorry to hear that you're disappointed with the removal of the tank scale assembly. Our team will be happy to reach out to you to help ease your mind. Please be on the lookout for our email when you get a chance. Thank you, and we appreciate your continued support!
I have been waiting a month to get a resolution to my grill blowing up in my face for a resolution from Weber and Ace Hardware. Just delays and excuses, not to mention the subtle insinuation that I did something wrong even though i didn't build the grill as Ace Hardware did.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 29, 2025
Your feedback is very important to us. We are sorry to hear about the unfortunate incident with the grill, and we hope everything is okay. We completely understand your frustration with the delay, and we apologize for the inconvenience this has caused. Please know that our team is working diligently to ensure we get you back to grilling. Rest assured, we will relay your feedback to the relevant team. Thank you!
The grill is awesome! The stainless steel grates are much easier to clean than my previous model. The grill heats up to 550, which is more than adequate for anything I need to grill. Heat is distributed well and the heavy-duty lid keeps the heat in well.
My previous Weber (from around 2015) had a much heavier lid and heat transfer plates, I thought, and so I think Weber is thinning the metal out. I'd rather pay more for a more solid lid and box. The grill lights up reliably and the first few sessions, the meat turned out just fine. I think it's a good grill. It cleans up nicely because of the stainless steel, and seems to be an easy, maintainable grill. The one thing that really concerns me though, is the heat transfer plates get red hot, and I mean RED hot and I think that could become a huge fire hazard, so do NOT leave your grill unattended.
I was still happily enjoying my 15 year old 2 burner Weber Spirit. Sure, plenty of wear and tear because I grill year round (and 2-3 times a week) in some seasons here in North Carolina. It was time for an upgrade. 3 burner Genesis is amazing!