Customer reviews from weber.com
Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Average customer rating
4.4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
461
4 Stars
103
3 Stars
49
2 Stars
24
1 Star
30
89%of customers recommend this product.
(
473 out of
533)
Customer Reviews for Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Posted by: C Gibson
from Vineyard Haven, MA
Expertise:Intermediate
Verified Purchase:Yes
Very disappointed how quickly the aluminum surfaces where you can place food platters have become discolored. Small "rust looking" areas. I am trying to scrub them out with some but little success. I would have expected a better resilient surface particularly given the price of the grill.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 10, 2025
Thank you for your feedback. We are sorry to hear about the discoloration on the grill surfaces. Our Care Team will reach out to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Bill Bee
from Syracuse NY
Expertise:Intermediate
Verified Purchase:Yes
We were excited by our new grill - it was replaced a ten + year old Spirt grill. The heft and overall quality of the Genesis line was impressive. However, several issues arose and we returned the grill. The first is that it was damaged -- one of the flanges on the handle was badly broken. It arrived missing several parts - a heat diffuser (favorizer bar) and the grease collection pan. Weber customer service sent it replacement parts very quickly. But the persistent problem was that the electronic lighter did not work. The battery was fine, it produced a spark, but it would not ignite the gas. The gas flow was fine - it could light with a match. Finally there were large gaps on either side of the grill that permitted rain to flood the storage cabinet beneath the grill body including filling the grease trap. All in all we decided to return the grill to the retailer before we ever used it.
We replaced it with a new Spirit - E-425. Which is very nice, the difference in weight and finish of the two are obvious - but the Spirit's ignition system works, all parts were here and it was undamaged. Unlike the old Spirit which did not take on rain - the new Spirit does have a gap in the back of the cabinet that allows the rain is. So a cover will be required for this model.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 10, 2025
Thank you for your feedback. We are sorry to hear about your disappointing experience with the Genesis E-315 Gas Grill. Please know that your feedback is very important to us, and we will relay it to the appropriate team for improvement.
Thank you for your continued support as a Weber fan, and congratulations on your new Spirit E-425 Gas Grill! You can go to the registration page on the website to register your grill online, or call or email our Consumer Care Team. We are more than happy to help. Thank you!
Thank you for your continued support as a Weber fan, and congratulations on your new Spirit E-425 Gas Grill! You can go to the registration page on the website to register your grill online, or call or email our Consumer Care Team. We are more than happy to help. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
S-315 Model is a very nice looking grill. Thanks
on September 11, 2025
Posted by: ETPJR
from Texas
Verified Purchase:Yes
Very nice grill. I assembled it myself but haven’t had a chance to use it yet. If it’s anything like my other grill I’m sure I’ll like it. The only thing I wish it had is a propane bottle scale like my E-310 model.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tom WF
Verified Purchase:Yes
Weber has provided 25 years so far of BBQ foods for me, with two units, now a third gas grill will keep providing the superb flavors I cherish.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Jeff Elofson
from Hagar Ontario
Expertise:Intermediate
Verified Purchase:Yes
No complaints over here ! It's my first Webber BBQ and it works great , heats evenly , and grills a perfect steak ! We love it .
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Not as good as they used to be
on September 19, 2025
Posted by: Mr Magoo
Purchased this grill to replace and old E-310 that needed extensive parts.
Should have gone ahead and gotten replacement parts if we could.
First, as others have pointed out it is open under the shelves exposing wires and the gas line and
making an easy entrance for animals.
This is also a HUGE safety concern as a small child could easily reach in and grab things as well as touch the cook box and get burned!
Come on Weber, fix this safety issue! Very poor design.
And retrofit all past grills made like this to prevent accidents!!!!!
We are also not happy this does not include the tank level gauge. For the price paid over other grills, and what should be a Weber selling point, it should be included.
The build quality has also gone down hill.
Where they used to use screws they now use plastic push pins for assembly. Cheaper than screws and probably will not last. Although it does make for a little easier assembly it makes the grill seem cheap.
Also when I tried to register the grill online, the web site would not recognize my serial number.
So of course when I called customer service I was connected to a person I could barely understand.
Weber has apparently out sourced their customer service.
I really do not expect this grill to last as long as our last Weber grill and am finding it VERY hard to recommend Weber anymore since they have cheapened it up in quality and have apparently out sourced their customer service.
We really wish we had looked at other grills before this purchase but were going by past Weber quality, which we see now may have been a mistake.
Should have gone ahead and gotten replacement parts if we could.
First, as others have pointed out it is open under the shelves exposing wires and the gas line and
making an easy entrance for animals.
This is also a HUGE safety concern as a small child could easily reach in and grab things as well as touch the cook box and get burned!
Come on Weber, fix this safety issue! Very poor design.
And retrofit all past grills made like this to prevent accidents!!!!!
We are also not happy this does not include the tank level gauge. For the price paid over other grills, and what should be a Weber selling point, it should be included.
The build quality has also gone down hill.
Where they used to use screws they now use plastic push pins for assembly. Cheaper than screws and probably will not last. Although it does make for a little easier assembly it makes the grill seem cheap.
Also when I tried to register the grill online, the web site would not recognize my serial number.
So of course when I called customer service I was connected to a person I could barely understand.
Weber has apparently out sourced their customer service.
I really do not expect this grill to last as long as our last Weber grill and am finding it VERY hard to recommend Weber anymore since they have cheapened it up in quality and have apparently out sourced their customer service.
We really wish we had looked at other grills before this purchase but were going by past Weber quality, which we see now may have been a mistake.
Response from weber.comBy Consumer Care, Weber, September 23, 2025
Thank you for your feedback on the Genesis E-315 Gas Grill. We're sorry you are disappointed with its features. Our grills are carefully designed and tested to last for years. While the new Genesis models don't have all the features of some others, they still offer the quality, durability, and performance the Genesis grill is known for. Also, our grills are backed by an amazing warranty. Please know that we always look for ways to improve our products and customer experience, and we are happy to pass your feedback along. Please don’t hesitate to reach out if you need assistance with your grill. Thank you!
Written by a customer while visiting weber.com
Posted by: Grillmaster247365
Verified Purchase:Yes
Same issues as before constant flare ups from any grease that drops onto bars this version is even more difficult to clean because of all the grooves in the lower bars and the grease trap at the bottom is almost as thin as paper should be much better for the price
Response from weber.comBy Consumer Care, Weber, September 23, 2025
We understand your concern about the constant flare-ups, and we apologize for the inconvenience this has caused. While flare-ups can never be eliminated completely, we highly recommend cleaning your grill periodically, especially the grates and flavorizer bars. If using a marinade, get as much excess liquid off as possible before putting the food on the grill. If using a sauce, wait until the last 5-10 minutes to apply. We hope this information helps. We appreciate your feedback and will pass it along to the appropriate team. Please don’t hesitate to reach out to us if you need further assistance. You can also visit our YouTube page and social media pages for grilling guides, videos, and recipes. Thank you!
Written by a customer while visiting weber.com
Posted by: Kyosa
from Orlando
Verified Purchase:Yes
This is my third Weber grill. The last one lasted 20 years with a few replacement parts along the way. I gave it to someone who is going to replace the gas outlet and it will probably last longer!
I would recommend this to a friend!
Written by a customer while visiting weber.com