Grilling efficiency A+. ever thing else F. Currently had older genesis series which I rebuilt twice before it to the point I couldn't. Bought this unit which does the basic grilling part very well BUT, you put the tank inside of the unit making it way harder to change and took away half the storage capacity. In addition you removed the customer friendly weight sensitive mounting that told you how much gas was left so I had to go and buy a third party gauge at an additional expense (which you don't offer). Furthermore you added a brace to the floor pan (not present in the older model) which effectively cuts the remaining storage space in half again. I guess you have gone the way of every other US manufacturer that needs to cut cost without regards how it affects the consumer. In that regard I am positive this review will not be responded to but at least I feel better getting this of my chest.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 24, 2023
Thank you for being a long-time Weber fan. We value your feedback. We are sorry that you are not happy with some of the updates to the newest Genesis grill you purchased.
We are always listening to our grillers and using feedback like yours to evolve and improve our products. Our Care team would like to offer further assistance. Please look for our email. Thank you!
I wish i could write an actual review but it's been over 4 weeks since my purchase and i am still waiting on Weber to send my the replacement part so i can actually use this piece of crap .First and last Weber Product for me .
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 5, 2024
We appreciate your transparency and we apologize for the frustration. We expect our products to provide an outstanding and long-lasting performance, starting from Day 1.
Our Specialist team is reaching out to provide further assistance. Please look for our email. Thank you for your patience and for choosing a Weber grill.
I have been purchasing Weber grills exclusively for more than 30 years. Always stainless steel when available due to their durability and great functionality. This years model, however, which is only a few weeks old is already pitting on the SS shelves and they seem, to be of a lighter gauge that scratches easily compared to the prior versions.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 23, 2024
We appreciate your feedback. So sorry to hear about the issue with the stainless steel on your grill. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
Why wouldn’t you have a measurement to show how much propane is left??
Response from weber.comBy Consumer Care, Weber, March 23, 2025
Thank you for your feedback and for choosing a Weber grill. We apologize for your disappointment with the change from an LP tank scale to the tank hook, and we will bring your feedback to the appropriate teams.
We would like to know more about your experience and offer our assistance. Please look for an email outreach soon. Thank you.
Very nice grill. And built great only thing i dont like is it doesn't cook evenly over all the surface
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 23, 2024
Thank you for sharing your experience with us! We are surprised to learn you are not experiencing even heat across the grill! We apologize for the inconvenience and we are here to assist you.
When preheating the grill on the high setting, we expect the temperature to reach 450-500F easily. Allowing the grill to preheat on high for 10-15 minutes should always result in even heat.
Our Care team would like to help improve your experience. Please look for our email. Thank you!