The last Weber I had to replace, I could tell if the flames came on. I could also use the hole under the ignition with a flame instead of the ignition. This new version is reversed with everything on the left and you have to use the ignition button only. The worst part is you can’t tell if the first row ignited before I start the second row until I smell gas. The design is not user friendly and almost dangerous.
Response from weber.comBy Weber grills, September 17, 2024
Congratulations on your new Genesis E-315! We can understand the confusion using the new grill with the burners on the front. It will take some getting use to. We would suggest removing the grates and flavor bars to watch the burner tubes light. Our Care team will be following up with you. Please look for our outreach soon. Thank you!
Lower cabinet is opened is accessible to the weather. When there is a hard driving rain the aluminum grease tray over fills with rainwater and the grease gets all over the bottom of the cabinet and than the grease overspills onto the patio.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 18, 2024
Thank you for your feedback. We apologize for the disappointment you are experiencing. We have tested our grills to be weatherproof, and we are here to help!
We recommend emptying the grease tray after grill use to prevent spills and to discourage animals from tampering with your grill.
Our Care team is here to help! Please look for our email outreach soon. Thank you!
I purchased this grill about a month ago and so far have no complaints. I grill about 3 times per week and I’ve been impressed with how well this grill works. I’ve always thought the Webers were over priced, but the quality and warranty make this grill worth the price. Just wish I had bought the 4 burner.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Great grill, can’t tell when tank needs replacing
on September 23, 2024
Posted by: Emack
from Wisconsin
Expertise:Intermediate
We really like this Weber grill we had one previously as well. The only thing I do not like about this grill is there’s no indicator on The part that holds the propane tank to tell you how full or empty the tank is you basically just have to eyeball it and guess until the tank goes empty and the gas girl no longer turns on. Unlike our weber grill that had indication on the tank holder, that would tell you how full the tank was based on weight.