Customer reviews from weber.com
Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Average customer rating
4.5
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
392
4 Stars
79
3 Stars
39
2 Stars
19
1 Star
16
90%of customers recommend this product.
(
393 out of
437)
Customer Reviews for Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Posted by: Theodore/Dawn
Verified Purchase:Yes
When we switched to Weber grills 25 years ago we were going through a grill almost yearly, now we just bought our third because we sold our house and they wanted our Spirit, we are so happy with the genius we just bought it cooks more true to temperature and timing than the spirit did and we rotisserie all the time to and all comes out perfect to . They also have CA a long warranty and will quickly send free replacement parts.
Written by a customer while visiting weber.com
Posted by: Tom Murley
Expertise:Intermediate
Verified Purchase:Yes
I have had a Genesis Grill for 10+ years - it so nice to have this grill that has push button ignition- temperature control is awesome
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
great grill, horrible customer service!
on June 12, 2025
Posted by: TAH77
from st. paul
I bought this and assembled it myself and it is a great product however there was a large sticker of advertisements on the front and when I pulled it off it left a residue that I could not get off even after internet research. I called the customer service, they took pictures over a live chat, submitted it to someone while I waited on hold and came back and said there's nothing they can do except to stare at that on my $1,000 grill. I ended up talking to the store where I bought it and they suggested Goo gone which took the stain off. why doesn't Weber customer service tell you that as opposed to leaving you high and dry with a defective grill! 2 hours of hustling around trying to figure out a solution and a $10 bottle of Goo gone I can now enjoy my grill, I hope Webber sees this and can inform their customer service agents to do a better job.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, June 23, 2025
Thank you for your feedback. We sincerely apologize for the disappointing experience you had. Your satisfaction is important to us, and we are here to assist. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Mary Kay
from Pittsburgh
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
We are very pleased with our new grill. Our previous grill lasted 12 years and we expect this to do the same.
Written by a customer while visiting weber.com
Posted by: Barbequer
Verified Purchase:Yes
It does not get hot enough unless you use 3 burners. It should have a propane tank scale.
Response from weber.comBy Weber Grills, Consumer Care, September 27, 2023
Thank you for your feedback. We are sorry to learn that you are disappointed with the heat you are getting from your new grill.
We expect the grill to easily reach 500-550F with all three burners on high.
We would like to know more about your experience and offer our assistance. Please look for our email outreach soon.
We expect the grill to easily reach 500-550F with all three burners on high.
We would like to know more about your experience and offer our assistance. Please look for our email outreach soon.
Written by a customer while visiting weber.com
Posted by: CT283
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Great grill, as expected from a Weber product. Easy to assemble. Delivery was timely also.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Very Satisfied customer for over 25 years
on October 18, 2023
Posted by: BLTitalian
from Springfield MA
I have been purchasing Weber grills for as long as I have owned a home. With that being said, Weber continues to impress me on how well they take care of you after your purchase. My new Genesis E-315 works like a charm; and Weber will be sending me the propane scale so I know when to refill. Bravo and TY
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: Anonymous
from Callahan, Florida
Verified Purchase:Yes
Love our Weber! Our first one lasted 12 years and we cook on ours weekly! High recommend the Weber Genesis Grill ~
I would recommend this to a friend!
Written by a customer while visiting weber.com