Love my weber grill it’s well made functions flawlessly cooks expertly and is durable and well made….a very attractive smooth operating grill….
I would recommend this to a friend!
Response from weber.comBy Weber grills, July 8, 2024
Congratulations on your new Genesis E-315! We are so happy to hear you are enjoying your new grill. If there is anything we can do to help please let us know. Our Care team will reach out to assist you further. Thank you!
Not enough btu. Takes forever to get to temp and then does not hold heat.
Response from weber.comBy Weber grills, September 3, 2024
Your feedback is very important to us. So sorry to hear your grill is not getting hot. We are here to help and will make this right. Please look for an outreach email from our Care team soon. Thank you!
So far it's worked very well. Replaced our old Weber grill after 25 years. The manual that came with it was very poor compared to the manual that came with our older grill. Very disappointed in the instruction manual.
Excellent grill! Always purchase Weber grills. Our previous one is quite old and it still works fine keeping it for a spare but the “chef” wanted an upgrade!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 21, 2023
Thank you for being a long-time grill owner. We are happy to hear you are loving your Genesis E-315! Your feedback is a treasured part of our process!
Weber grills and Weber customer support are both outstanding! We enjoyed our first Weber Genesis for 16 years (using it every 3-4 days), before by a new Genesis... and giving the old one to friends, because they last a long time.