Customer reviews from weber.com
Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Average customer rating
4.4
(766 Reviews)
Rating breakdown 766 reviews
5 Stars
536
4 Stars
111
3 Stars
56
2 Stars
29
1 Star
34
88%of customers recommend this product.
(
540 out of
613)
Customer Reviews for Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Posted by: Beth R
from Minneapolis MN
Expertise:Intermediate
Verified Purchase:Yes
Defective igniter out of the box and no convenient way to light the grill manually. What a mess.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 22, 2025
Your feedback is very important to us! We are sorry to hear about the defective igniter on your Genesis E-315 Gas Grill. Our Care Team will reach out to ensure this issue has been resolved. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Don’t buy weber
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Electric start and the propane regulator broke within a year.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 25, 2025
Your feedback is very important to us. We are sorry to hear the igniter and regulator broke within a year. This is not the Weber experience we want for our grillers, and rest assured, it is our commitment to get you back to grilling. We are always here to assist. Thank you!
Written by a customer while visiting weber.com
Posted by: Boggs powowieejjejeee
from Fayette mo 65248
Verified Purchase:Yes
Gas line leaks after connecting to tank by hand. Only way to stop the leak was to use pliers. My old grill was 13 years old from Walmart never had that issue.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 26, 2025
Your feedback is very important to us. We are sorry to hear about the leak. Our Care Team will reach out to assist in resolving this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Sanford, NC
Verified Purchase:Yes
The side of the Grill started to burn and paint to peel off after first use. Weber did replace the casing unit which was wonderful from the warrant department, but that still shouldnt be happening after 1 time use.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 27, 2025
Thank you for your feedback. We are sorry to hear about the peeling on the grill’s cookbox after the first use. Our commitment is to ensure we give you the best experience, and we’re glad we got you back to grilling. Please don’t hesitate to reach out to us if you need further assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: David Bachkosky
Verified Purchase:Yes
my starter is not funtioning properly.battery is full,clicking but does not light the first burner.i increase the secound burner and with a few tries or manual lighting im sucessful with a big pop from the grill. no sucessful starts with one burner.after the first gets started, the other two do light with the auto starter. help me.what am i doing wrong.. David
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, September 5, 2025
Your feedback is important to us. We are sorry to hear the igniter is not working properly. Our Care Team will reach out to assist you in resolving this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Larry W1
Verified Purchase:Yes
Ok, but NO GAS Gauge!!!? Or am I missing it for $700+ should have it
Response from weber.comBy Consumer Care, Weber, September 6, 2025
We appreciate your feedback on the Genesis S-315 Gas Grill. The newer Genesis models no longer include the tank scale, and it is sold separately. You can purchase the tank scale online, through our Consumer Care Team, or at your local retailer. Thank you!
Written by a customer while visiting weber.com
Posted by: Hoosier2
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
The differences between my old Genesis E-315 illustrate what happens when a company concentrates on cost reduction instead of quality. Eliminating the spring indicator showing gas level in the tank and making the unit less rugged are but 2 examples.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 6, 2025
We appreciate your feedback on the Genesis E-315 Gas Grill and are sorry to hear about your disappointment with the changes to the Genesis models. We take all consumer feedback seriously, and we will relay your feedback to the relevant team to improve our products and consumer experience. Thank you!
Written by a customer while visiting weber.com
Posted by: Mr. Disappointed
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
Still haven’t been able to use. This is my second grill delivered and it won’t ignite. It just keeps ticking. Very disappointed
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 12, 2025
We appreciate your feedback and are sorry to hear about your disappointing experience with the grill. Your satisfaction is our top priority, and we are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com