Customer Reviews for Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Customer Rating
1
Stainless rusts
on September 8, 2025
Posted by: Weber isn't
from New City, NY
I purchased the grill from a retailer on June 25, 2025. The stainless steel finish is now beginning to rust. I called customer service and they stated they cannot do anything about it and suggested NY is a humid environment. I had my previous Weber for over 10 years and this did not happen.
Response from weber.comBy Consumer Care, Weber, September 10, 2025
We appreciate your feedback on the Genesis S-315 Gas Grill and are sorry to hear about the rusting on the grill. We understand the frustration this experience has caused, and rest assured, we will relay this issue to the appropriate team for improvement. Please don’t hesitate to reach out to us if you need further assistance. Thank you!
Grilling efficiency A+. ever thing else F. Currently had older genesis series which I rebuilt twice before it to the point I couldn't. Bought this unit which does the basic grilling part very well BUT, you put the tank inside of the unit making it way harder to change and took away half the storage capacity. In addition you removed the customer friendly weight sensitive mounting that told you how much gas was left so I had to go and buy a third party gauge at an additional expense (which you don't offer). Furthermore you added a brace to the floor pan (not present in the older model) which effectively cuts the remaining storage space in half again. I guess you have gone the way of every other US manufacturer that needs to cut cost without regards how it affects the consumer. In that regard I am positive this review will not be responded to but at least I feel better getting this of my chest.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 24, 2023
Thank you for being a long-time Weber fan. We value your feedback. We are sorry that you are not happy with some of the updates to the newest Genesis grill you purchased.
We are always listening to our grillers and using feedback like yours to evolve and improve our products. Our Care team would like to offer further assistance. Please look for our email. Thank you!
I wish i could write an actual review but it's been over 4 weeks since my purchase and i am still waiting on Weber to send my the replacement part so i can actually use this piece of crap .First and last Weber Product for me .
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 5, 2024
We appreciate your transparency and we apologize for the frustration. We expect our products to provide an outstanding and long-lasting performance, starting from Day 1.
Our Specialist team is reaching out to provide further assistance. Please look for our email. Thank you for your patience and for choosing a Weber grill.
Why wouldn’t you have a measurement to show how much propane is left??
Response from weber.comBy Consumer Care, Weber, March 23, 2025
Thank you for your feedback and for choosing a Weber grill. We apologize for your disappointment with the change from an LP tank scale to the tank hook, and we will bring your feedback to the appropriate teams.
We would like to know more about your experience and offer our assistance. Please look for an email outreach soon. Thank you.
I have been purchasing Weber grills exclusively for more than 30 years. Always stainless steel when available due to their durability and great functionality. This years model, however, which is only a few weeks old is already pitting on the SS shelves and they seem, to be of a lighter gauge that scratches easily compared to the prior versions.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 23, 2024
We appreciate your feedback. So sorry to hear about the issue with the stainless steel on your grill. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
Very nice grill. And built great only thing i dont like is it doesn't cook evenly over all the surface
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 23, 2024
Thank you for sharing your experience with us! We are surprised to learn you are not experiencing even heat across the grill! We apologize for the inconvenience and we are here to assist you.
When preheating the grill on the high setting, we expect the temperature to reach 450-500F easily. Allowing the grill to preheat on high for 10-15 minutes should always result in even heat.
Our Care team would like to help improve your experience. Please look for our email. Thank you!
Weber grill has perform great cook food good very easily put together it looks like it’s built well
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 30, 2023
Your satisfaction is important to us and it means a lot that you like your new Genesis E-315 gas grill. Thank you for your feedback!
Written by a customer while visiting weber.com
Customer Rating
2
Beware - They Are Getting Worse
on July 16, 2024
Posted by: Warden311581
Problems: 1) They are not the quality they were in the past. Some of the standard parts included with the purchase are not made in the U.S. Grill life nowhere near as long as it used to be. 2) The tank holder is no longer a scale to indicate the remaining propane in the tank.
Prices are higher for lower quality and no tank scale now. The new norm of corporations now.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 24, 2024
Thank you for your feedback regarding the tank holder. Your satisfaction is very important to us. We do take this kind of feedback very serious and will be sure to share this with our team for consideration. If there is anything further we can help with please reach out direct. Thank you!