New grill comes with exposed wires on each side. Very dangerous for little kids and also exposed to outside elements.
Response from weber.comBy Consumer Care, Weber, August 13, 2025
Your feedback is important to us! We appreciate you taking the time to share your feedback. Weber is constantly working on ways to improve our products and our customer experience, and we are happy to pass your feedback along to the appropriate team for improvement. Thank you!
nice grill, but there could be small improvements.
on July 24, 2025
Posted by: Allenfelts
from pensacola, fl
Verified Purchase:Yes
nice grill, but there could be small improvements. The side shelves are not a thick as they used to be on the genesis. Not really a deal breaker, but i do notice that they scratch a lot easier than previous genesis. Overall build is good and solid. I do regret not getting the sear burner model. i have noticed that it takes a good amount of time to really get to a high temp and stay there when you are trying to sear steak. but lower temps stay consistent even opening the lid. Just notice that it takes a while for higher temps to come back after opened
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, August 22, 2025
Thank you for your feedback! We are happy to hear that you are enjoying your Genesis E-315 Gas Grill. We will share your feedback with the appropriate team, and appreciate you being part of the Weber family.
Warranty issue was not addressed when submitted for repair (rust spots developing on 1 year old hood already; must have been an issue during production). Was told that it doesn't meet Webers level of damage to be replaced, so I have to deal with the imperfections in my hood until they rust all the way through before they will replace the hood.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, August 26, 2025
Your feedback is very important to us. We are sorry to hear about the damage to the lid. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
The side of the Grill started to burn and paint to peel off after first use. Weber did replace the casing unit which was wonderful from the warrant department, but that still shouldnt be happening after 1 time use.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 27, 2025
Thank you for your feedback. We are sorry to hear about the peeling on the grill’s cookbox after the first use. Our commitment is to ensure we give you the best experience, and we’re glad we got you back to grilling. Please don’t hesitate to reach out to us if you need further assistance. Thank you!
my starter is not funtioning properly.battery is full,clicking but does not light the first burner.i increase the secound burner and with a few tries or manual lighting im sucessful with a big pop from the grill. no sucessful starts with one burner.after the first gets started, the other two do light with the auto starter. help me.what am i doing wrong.. David
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, September 5, 2025
Your feedback is important to us. We are sorry to hear the igniter is not working properly. Our Care Team will reach out to assist you in resolving this issue. Please look for an outreach email from us soon. Thank you!
Ok, but NO GAS Gauge!!!? Or am I missing it for $700+ should have it
Response from weber.comBy Consumer Care, Weber, September 6, 2025
We appreciate your feedback on the Genesis S-315 Gas Grill. The newer Genesis models no longer include the tank scale, and it is sold separately. You can purchase the tank scale online, through our Consumer Care Team, or at your local retailer. Thank you!
The differences between my old Genesis E-315 illustrate what happens when a company concentrates on cost reduction instead of quality. Eliminating the spring indicator showing gas level in the tank and making the unit less rugged are but 2 examples.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 6, 2025
We appreciate your feedback on the Genesis E-315 Gas Grill and are sorry to hear about your disappointment with the changes to the Genesis models. We take all consumer feedback seriously, and we will relay your feedback to the relevant team to improve our products and consumer experience. Thank you!
This grill began rusting on three separate parts within 3 weeks of purchase and assembly. I followed the instructions in the Weber manual including covering the grill at all times when not in use. When reaching out to Weber about the issue, they claimed that the rust is from being located in a "coastal area" (I'm 6 miles from the beach). But after 3 weeks? I call this either defective or poor quality from Weber.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 6, 2025
Your feedback is very important to us! We are sorry that the grill has rusted. We sincerely apologize for the inconvenience this has caused you. Your feedback is deeply appreciated, and we will relay it to the relevant team. Thank you!