Customer reviews from weber.com
Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Average customer rating
4.4
(766 Reviews)
Rating breakdown 766 reviews
5 Stars
536
4 Stars
111
3 Stars
56
2 Stars
29
1 Star
34
88%of customers recommend this product.
(
540 out of
613)
Customer Reviews for Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Posted by: Kelly Geniusz
from Bass Lake
Verified Purchase:Yes
We wanted a nice grill that would last and look good for years. However, after only a couple months, we started getting pitting and rust on the stainless steel. We thoroughly clean it before and after, and it is kept covered. When you pay over $1000 for a grill, i would expect better quality, or we would have bought a cheap one. After calling Weber, they would not do anything about it, as it doesn't affect how it operates. If you want something that stays looking nice, i would get a cheaper one. At least then you can get a new one every few years if you have to. I have an old charlbroil that is over 20 years old, sitting outside and not covered that has very little rust on the stainless steel. So something that is more expensive doesn't mean better quality. Very disappointed.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 12, 2025
We appreciate your feedback, and we are sorry to hear about the pitting on your grill. Our Care Team will reach out to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Jack Pearson
Verified Purchase:Yes
I have purchased Weber grills on several occasions over the years. One of the main motivating reasons has been the scale that continuously weighs the propane tank so one knows when you are about to run out of propane. All my previously owned grills had this feature. I was VERY disappointed that my new grill did not have this feature. Were you just trying to save a few bucks?
Response from weber.comBy Consumer Care, Weber, August 12, 2025
Thank you for your feedback. We understand your disappointment with the tank scale and apologize for the inconvenience this has caused. Your satisfaction is important to us. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Fred S
Verified Purchase:Yes
I’ve owned several top brands of gas grills over the past 30+ years and the Weber Genesis checks every box. Well built, cooks evenly, and will last a lifetime with proper maintenance.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tom from Michigan
Verified Purchase:Yes
Weber cheapened the product parts including discontinuing the gauge that told how much propane remains in the tank by weight.
Response from weber.comBy Consumer Care, August 9, 2025
Thank you for sharing your feedback on the Genesis S-315 gas grill. We're sorry to hear of your disappointment with the quality. Our fans can now purchase the tank scale assembly (#64539) separately. If you need assistance with placing your order, we'd be happy to help!
Written by a customer while visiting weber.com
Posted by: Bill Berde
from Hillsdale, NJ
Verified Purchase:Yes
I bought this brand-new Weber grill to use this summer. I used it once, and after that the propane regulator hose began leaking. Weber ordered a new one under warranty, but weeks later, I still didn’t have it. I called and they said it would be shipped in a couple of days with upgraded 2-day shipping. That was 2 days ago, and it still hasn’t been sent. Also, when I spoke with them a few days ago, I asked for a supervisor to call me since I’m basically missing the whole summer with my new grill. They said I would receive a call within 24-48 hours. That also didn’t happen. Now I’m on hold with them again and just waiting and waiting.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 13, 2025
Your feedback is very important to us! We are sorry to hear about the leak on the hose and regulator and the delay in the replacement order. Please know that we work continuously to improve our products and our customer experience, and will relay your feedback to the appropriate team for improvement. Thank you!
Written by a customer while visiting weber.com
Posted by: Bridget K.
from NJ, Morris County
Expertise:Intermediate
Verified Purchase:Yes
New grill comes with exposed wires on each side. Very dangerous for little kids and also exposed to outside elements.
Response from weber.comBy Consumer Care, Weber, August 13, 2025
Your feedback is important to us! We appreciate you taking the time to share your feedback. Weber is constantly working on ways to improve our products and our customer experience, and we are happy to pass your feedback along to the appropriate team for improvement. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Awful Grill
on July 21, 2025
Posted by: Chaim
from Staten Island, NY
Expertise:Intermediate
I have this grill 3 months and it's starting to corrode. I have reached out to Weber with no resolution. They have offered me new parts. The grill came assembled. I have offered as a customer several solutions. Representatives have moved goal posts. All have been no good. Weber not really customer friendly and their product is not like it used to br
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 19, 2025
We appreciate your feedback and are sorry to hear about the disappointing experience you had with the grill. Please know that we work continuously to improve our products, and your feedback is deeply appreciated. Your satisfaction is important to us, and we will pass along your feedback to the appropriate team. Thank you!
Written by a customer while visiting weber.com
Customer Rating
3
nice grill, but there could be small improvements.
on July 24, 2025
Posted by: Allenfelts
from pensacola, fl
Verified Purchase:Yes
nice grill, but there could be small improvements. The side shelves are not a thick as they used to be on the genesis. Not really a deal breaker, but i do notice that they scratch a lot easier than previous genesis. Overall build is good and solid. I do regret not getting the sear burner model. i have noticed that it takes a good amount of time to really get to a high temp and stay there when you are trying to sear steak. but lower temps stay consistent even opening the lid. Just notice that it takes a while for higher temps to come back after opened
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, August 22, 2025
Thank you for your feedback! We are happy to hear that you are enjoying your Genesis E-315 Gas Grill. We will share your feedback with the appropriate team, and appreciate you being part of the Weber family.
Written by a customer while visiting weber.com