Customer reviews from weber.com
Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Average customer rating
4.4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
461
4 Stars
103
3 Stars
49
2 Stars
24
1 Star
30
89%of customers recommend this product.
(
473 out of
533)
Customer Reviews for Weber - GENESIS S-315 Propane Gas Grill - Stainless Steel
Customer Rating
5
Heavy duty, even flames, easy cleaning, fast temps
on June 15, 2025
Posted by: CoffeeRush
Verified Purchase:Yes
We well worth the money. We always were hesitant to spend the extra money thinking all grills were the same, and Weber would just last longer. We then used an older Genesis at an Airbnb and we're very impressed with how well it's condition was, how easy that stainless grates were to clean, and how perfectly even the flames were in the burners - no more uneven cooking and long cleaning process, and nothing was rotting out at all. It also heats up very fast, we used to only have 4-6 burner grills thinking bigger was better, but this 3 burner has more than enough heat and preheats very fast. We then upgraded for a new one at our house, ditching other brands stainless steel versions.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
my grill was delivered, and the igniter didn't work, the website provides a virtual assistant, not a person. I went through all the trouble shooing requirements, and every time was asked to do something else, and each time I had to repeat over and over all the steps I have already taken. I finally just sent the grill back to Lowes where I purchased it. Then Weber sent me control knobs???? I never mentioned controls knobs in any of my correspondence. Then after I returned the grill, they sent me TWO igniters, one with wires another without wires.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 22, 2025
Your feedback is very important to us! We sincerely apologize for the disappointing experience you had with the grill not working and the incorrect parts being sent out. We take all consumer feedback seriously, and will relay this to the appropriate team.
We're saddened to hear that you returned the grill, but we hope you will still consider Weber for your future grilling needs. Thank you!
We're saddened to hear that you returned the grill, but we hope you will still consider Weber for your future grilling needs. Thank you!
Written by a customer while visiting weber.com
Posted by: Roberto4
from Ma
Verified Purchase:Yes
My first Weber lasted 10 years. After moving I purchased the Genesis model and it does not measure up to the old Weber Grills
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, July 28, 2025
Thank you for your feedback. We're sorry to hear of your concerns about the quality of your newer Genesis model. Your grill includes a great warranty, so you can be confident that your investment is protected. Your satisfaction is very important to us, and the Weber Care team is always here to help.
Written by a customer while visiting weber.com
Posted by: Kelly Geniusz
from Bass Lake
Verified Purchase:Yes
We wanted a nice grill that would last and look good for years. However, after only a couple months, we started getting pitting and rust on the stainless steel. We thoroughly clean it before and after, and it is kept covered. When you pay over $1000 for a grill, i would expect better quality, or we would have bought a cheap one. After calling Weber, they would not do anything about it, as it doesn't affect how it operates. If you want something that stays looking nice, i would get a cheaper one. At least then you can get a new one every few years if you have to. I have an old charlbroil that is over 20 years old, sitting outside and not covered that has very little rust on the stainless steel. So something that is more expensive doesn't mean better quality. Very disappointed.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 12, 2025
We appreciate your feedback, and we are sorry to hear about the pitting on your grill. Our Care Team will reach out to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Jack Pearson
Verified Purchase:Yes
I have purchased Weber grills on several occasions over the years. One of the main motivating reasons has been the scale that continuously weighs the propane tank so one knows when you are about to run out of propane. All my previously owned grills had this feature. I was VERY disappointed that my new grill did not have this feature. Were you just trying to save a few bucks?
Response from weber.comBy Consumer Care, Weber, August 12, 2025
Thank you for your feedback. We understand your disappointment with the tank scale and apologize for the inconvenience this has caused. Your satisfaction is important to us. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Fred S
Verified Purchase:Yes
I’ve owned several top brands of gas grills over the past 30+ years and the Weber Genesis checks every box. Well built, cooks evenly, and will last a lifetime with proper maintenance.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tom from Michigan
Verified Purchase:Yes
Weber cheapened the product parts including discontinuing the gauge that told how much propane remains in the tank by weight.
Response from weber.comBy Consumer Care, August 9, 2025
Thank you for sharing your feedback on the Genesis S-315 gas grill. We're sorry to hear of your disappointment with the quality. Our fans can now purchase the tank scale assembly (#64539) separately. If you need assistance with placing your order, we'd be happy to help!
Written by a customer while visiting weber.com
Posted by: Bill Berde
from Hillsdale, NJ
Verified Purchase:Yes
I bought this brand-new Weber grill to use this summer. I used it once, and after that the propane regulator hose began leaking. Weber ordered a new one under warranty, but weeks later, I still didn’t have it. I called and they said it would be shipped in a couple of days with upgraded 2-day shipping. That was 2 days ago, and it still hasn’t been sent. Also, when I spoke with them a few days ago, I asked for a supervisor to call me since I’m basically missing the whole summer with my new grill. They said I would receive a call within 24-48 hours. That also didn’t happen. Now I’m on hold with them again and just waiting and waiting.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 13, 2025
Your feedback is very important to us! We are sorry to hear about the leak on the hose and regulator and the delay in the replacement order. Please know that we work continuously to improve our products and our customer experience, and will relay your feedback to the appropriate team for improvement. Thank you!
Written by a customer while visiting weber.com