Customer reviews from weber.com
Weber - GENESIS E-335 Natural Gas Grill - Black
Average customer rating
4.5
(318 Reviews)
Rating breakdown 318 reviews
5 Stars
221
4 Stars
55
3 Stars
22
2 Stars
6
1 Star
14
92%of customers recommend this product.
(
232 out of
251)
Customer Reviews for Weber - GENESIS E-335 Natural Gas Grill - Black
Posted by: John T C
from Stony Brook NY
Expertise:Intermediate
Verified Purchase:Yes
I’ve always had Weber BBQ. I’m a basic bbq’er and like my base storage space. This base has a structural angled bracket that I feel interferes with storage. There is an additional side storage compartment that could be handy but feel with the extra round grill supplied that is where I would store it. Again I don’t use the round grill so I feel it’s a waste.
I did notice the area for supporting the tank doesn’t have the visible scale showing the approx gas available in the tank. I would like that feature back.
I’d like to see the light provided for night time cooking as opposed a option
I did notice the area for supporting the tank doesn’t have the visible scale showing the approx gas available in the tank. I would like that feature back.
I’d like to see the light provided for night time cooking as opposed a option
Otherwise it’s new and a pleasure to use.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, September 22, 2025
Thank you for your feedback on the Genesis S-335 Gas Grill. The tank scale is available for purchase on the website and through our Weber Customer Service team. You can call or email us directly for more details on the tank scale and other items compatible with your grill. We hope this information helps. Please know that we are constantly working on ways to improve our products and our customer experience, and we are happy to pass your feedback along to the appropriate team. Thank you!
Written by a customer while visiting weber.com
Posted by: Daniel O.
from Spokane, WA
Verified Purchase:Yes
We've always wanted to have a natural gas grill and finally had the opportunity. The Genesis S-335 is great looking and well made. The burners provide consistent heat distribution for more predictable cooking over a propane grill. The accessory grill insert gives a lot of flexibility in how you can use the grill with pots, or a wok, getting them closer to the heat source for hotter cooking temps in the pan. We are pleased with our Weber grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: FL Grill Girl
from FL
Expertise:Intermediate
Verified Purchase:Yes
This grill definitely should’ve had a built-in propane gauge. Buying this as an added option after sale is ridiculous. I’ve had gauges on other Weber‘s the Genesis is top of the line why wouldn’t it come with it??
Response from weber.comBy Consumer Care, Weber, February 4, 2026
Your feedback is very important to us. We understand your frustration with not having a tank scale on the newest Genesis models, and we apologize for the inconvenience it has caused you. Please be assured that we take all consumer feedback seriously and will relay it to the relevant team. Please don’t hesitate to contact us directly if you need assistance. Thank you!
Written by a customer while visiting weber.com
Posted by: Hammertime13
from S. Florida
Expertise:Intermediate
Verified Purchase:Yes
Love the new Weber grill. This is my 3rd one. Gets hot fast. I do NOT like the fact you have to use the starter to ignite each burner one at a time.. This will wear on the ignition using it 4 more times than necessary per cooking session.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Randy Bird
from Jacksonville Fl
Verified Purchase:Yes
Poor Quality Thought I was getting a Quality got a piece of junk. Poor manufacting. Already discolored. Cheap griddle. Thought I was getting ceramic covered cast iron squared. Cheap stainless steel. Will not last. Front door will not stay closed. Cheap magnets will not hold door shut. Burners are cheap and will rust through quickly not heavy duty in any way. Side storage compartment is not stainless steel. Cheap painted compartment I am sure will rust. Cheap way out. Last spirit grill I bought was quality this is junk. Could have gotten a much better grill with more features for half the cost. Very disappointed. Don't waste your money. Would not recommend. Saw a much better grill at Sam's Club for half the price. Weber no longer stands for quality.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 1, 2026
Your feedback is very important to us. We understand that the grill’s quality is not what you expected, and we are sorry to hear about your disappointment. We work continuously to provide our consumers with the best grilling experience. Rest assured, we will relay your feedback to the right team for improvement.
Your grill comes with an amazing warranty, and we’re here to cover any issues you may encounter. Please don’t hesitate to reach out to us directly for further assistance. We are always here to help. Thank you!
Your grill comes with an amazing warranty, and we’re here to cover any issues you may encounter. Please don’t hesitate to reach out to us directly for further assistance. We are always here to help. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using Weber grills for the past 15 years, cooking on them several times a week because of how convenient they are. In my experience, Weber makes some of the best BBQs on the market. This model is once again cleverly designed and very well built, the quality and reliability I’ve come to expect.
Written by a customer while visiting weber.com
Posted by: Gary Woodruff
from Florida
Verified Purchase:Yes
I had my first Genesis last for 25 years. Webers are the best. They last and are without a doubt worth every penny!
Written by a customer while visiting weber.com
Customer Rating
1
Poor quality compared to older models
on May 9, 2026
Posted by: 3dogs
What a disappointment. I replaced my 19 year old genesis 3 burner + side stainless grill with the current equivalent. No propane gauge. A huge gap all around the grill box that allows all messes and spills to fall directly into both the side storage and the tank area. Much less stainless steel and much more flimsy material used. Even with an official Weber cover, which is slightly too short, rain water accumulates directly between the bottom of the doors and the base of the tank storage. Which i am sure will cause the tank storage box to deteriorate quickly. Sadly you can no longer count on the Weber name to be synonymous with quality. If you have an older model Weber, do your research, view product in person and compare other brands before buying.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 12, 2026
Thank you for sharing your feedback with us. We are sorry to hear you are disappointed with the grill’s design in comparison with the older models. We ensure that every Weber grill reflects our high-quality standards and comes with an amazing warranty. Our Consumer Care team is here to help if you experience any issues with your grill. Please don’t hesitate to reach out to us directly if you need assistance. Thank you!
Written by a customer while visiting weber.com