Customer reviews from weber.com
Weber - GENESIS E-335 Natural Gas Grill - Black
Average customer rating
4.5
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
126
4 Stars
29
3 Stars
11
2 Stars
4
1 Star
7
92%of customers recommend this product.
(
132 out of
144)
Customer Reviews for Weber - GENESIS E-335 Natural Gas Grill - Black
Posted by: Murt
from Latham, NY
Verified Purchase:Yes
The weber grill well built and easy to clean due to the style of the drip pan. It's porcelain which i like and it comes right out so you can clean it in the sink. I like the crafted pizza stone. The grill gives off even heat so you can control the temperature.
The grill is a bit pricey and the add ons are an additional cost. I only bought the pizza stone so i can not review the other add ons.
The grill is a bit pricey and the add ons are an additional cost. I only bought the pizza stone so i can not review the other add ons.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Lawrence K
from St Paul, Mn
Verified Purchase:Yes
The grill itself is awesome. Easy to use burners and heat settings. Everything cooked evenly. Very satisfied. The problem I’m having is that after 2 uses the grill lid tarnished and this takes away from the aesthetics.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, April 28, 2025
Thank you for your feedback and for choosing a Weber grill. We are sorry for the initial disappointment with the browning on your grill's lid. This looks like smoke staining, and it can be easily cleaned off to restore the shiny, stainless-steel finish.
Our Care team is here to help with maintenance tips to keep your grill looking its best. Please look for our email soon. Thank you and happy grilling!
Our Care team is here to help with maintenance tips to keep your grill looking its best. Please look for our email soon. Thank you and happy grilling!
Written by a customer while visiting weber.com
Posted by: Gary Charleston
from Charleston sc
Verified Purchase:Yes
It doesn't get hot. Only to 250. Paid for setup and he left before it was lit.
Response from weber.comBy Consumer Care, Weber, March 6, 2024
Thank you for letting us know about the heat issue you are having. We apologize for the frustration, and we are here to help.
Natural gas grills require a specific gas connection to ensure proper gas pressure. If the grill is not getting hot enough, the connection is probably not set up to specification. Your owner's guide has more information about this assembly.
Our Care team is following up via email to help with your grill's gas connection. Please look for our outreach soon! Thank you.
Natural gas grills require a specific gas connection to ensure proper gas pressure. If the grill is not getting hot enough, the connection is probably not set up to specification. Your owner's guide has more information about this assembly.
Our Care team is following up via email to help with your grill's gas connection. Please look for our outreach soon! Thank you.
Written by a customer while visiting weber.com
Customer Rating
1
Rust spots on stainless exterior after 1 use!
on July 13, 2024
Posted by: Bobby.B
from Cape and Islands, MA
I have purchased at least 10 Weber gas grills in the past. The S-335 was purchased for our vacation home in MA that we occasionally will rent.
Unfortunately, this new grill started to have rust spots and pitting immediately. I noticed them after 1 use. Evidently the stainless steel exterior is not very durable and requires significant ongoing maintenance to keep the rust at bay. I just spent 30 minutes polishing the exterior with metal polish.
I expected to own this grill for years and encounter minimal maintenance. Now I know that I will need to polish the grill nearly every time I use it. And I am now concerned that my renters will complain about the appearance and quality of my new grill. I am beyond disappointed.
I shared my feedback with the hardware store where i bought it and he mentioned that Weber reduced the nickel component on the exterior and that leads to more rust spots.
As a long time, repeat Weber customer, I can say this will be my last Weber Grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 23, 2024
We appreciate your feedback regarding the stainless steel on the grill. Your satisfaction is very important to us. We will be sure to share this information with our team. Please look for an email outreach from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Exactly What We Needed!
on February 4, 2024
Posted by: GrillGirlGrill
from USA
[This review was collected as part of a promotion.] The Genesis E-335 Gas Grill is the perfect choice for any backyard grill. So far we have cooked a variety of meats, fishes, and produce on this beauty and it has been a breeze. There is plenty of surface area within the multi-level grates so you can cook a meal for the whole family at once. It finishes everything to just the right amount of doneness. Love the side burner, prep area, and storage area. A must buy for any and every home!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wopo
from Arizona
Verified Purchase:Yes
Just purchased this grill and what a GREAT grill! This is my third Weber Grill, and I love the design and the ease of cleaning.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Weber quality you expect
on February 16, 2024
Posted by: BobbyB23
from FL
Gender:Male
[This review was collected as part of a promotion.] I love my new Weber Genesis grill. The quality of this thing is amazing. I expect it to last a longgggg time with proper upkeep. It is heavy duty and constructed well. Grilling with this thing is truly enjoyable. There are not hot spots as it cooks evenly. It gets very hot! I love how you have the option to convert to a full size griddle as well!! I haven't bought that yet but hopefully soon. It isn't a cheap grill but if you buy one you'll regret not spending the extra dough for this phenomenal grill. It is worth every penny
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Best grill yet
on February 17, 2024
Posted by: Joe28
from Boston MA
Gender:Male
[This review was collected as part of a promotion.] We have had Weber grills exclusively for years (with the exception of one that was a gift) and this is the best one yet! It has the same Weber quality, and we absolutely love the sear zone, the side storage cabinet, and the way the heat is consistent across the grates without hotspots or cools spots. We absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting weber.com