Customer reviews from weber.com
Weber - GENESIS E-335 Natural Gas Grill - Black
Average customer rating
4.5
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
126
4 Stars
29
3 Stars
11
2 Stars
4
1 Star
7
92%of customers recommend this product.
(
132 out of
144)
Customer Reviews for Weber - GENESIS E-335 Natural Gas Grill - Black
Posted by: Chuck54
from Pennsylvania
Verified Purchase:Yes
Assembly take sometime but easy grill cooks nicely heat evenly time will tell the quality of materials
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BradK
from Templeton, CA
Verified Purchase:Yes
The Genesis construction has definitely improved since we purchased our last one about 12 years ago. Absolutely loving this unit and how well made it is, as well as how thought out! Truly takes the grill to a new level! Only wish is that the knobs weren’t plastic, but oh well, it makes up for it in other areas, and the option to purchase a full griddle insert is tremendous!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Max w
from Chicago
Verified Purchase:Yes
Heats things up as you would expect. Nice features and durable
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
One of the best grills that I’ve ever used warranties are second to none
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: K R M
from Rehoboth Beach Delaware
Expertise:Intermediate
Verified Purchase:Yes
After 19 year's my first Weber grill was due for a replacement, so I purchased the Genesis S-335 and love it!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike Greco
Verified Purchase:Yes
Nice Grill but dose not sear steak very well. I have to close the grill which cooks the stake
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 3, 2024
Thank you for your feedback. We are sorry for the disappointing results you experienced while grilling!
Our grills are designed to be used with the lid closed. This allows the heat to circulate inside the grill and the vaporized drippings to infuse your food with smoky flavor. We always recommend keeping the lid closed except for brief periods to flip or check the food temperature.
Our Weber Specialist team is here to help! Please look for our email outreach soon.
Our grills are designed to be used with the lid closed. This allows the heat to circulate inside the grill and the vaporized drippings to infuse your food with smoky flavor. We always recommend keeping the lid closed except for brief periods to flip or check the food temperature.
Our Weber Specialist team is here to help! Please look for our email outreach soon.
Written by a customer while visiting weber.com
Posted by: Jim McQ
Expertise:Intermediate
Verified Purchase:Yes
Grill cooks well. Easy to clean. But, after only 6 weeks, starter no longer starts (clicks).
I would recommend this to a friend!
Response from weber.comBy Weber grills, September 9, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear your igniter stopped working. We would suggest replacing the battery and checking the wires are connected. Our Care team will reach out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: nadnee
Verified Purchase:Yes
very good grill. cooks food well. have used Webber for 10 years.
Written by a customer while visiting weber.com