Customer reviews from weber.com
Weber - GENESIS E-335 Natural Gas Grill - Black
Average customer rating
4.5
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
126
4 Stars
29
3 Stars
11
2 Stars
4
1 Star
7
92%of customers recommend this product.
(
132 out of
144)
Customer Reviews for Weber - GENESIS E-335 Natural Gas Grill - Black
Posted by: Ed Lynn
from Marietta, Ga
Verified Purchase:Yes
I bought my grill assembled and brought it home. After putting my grill in position at home I set it up to test and found that the ignighter, side burner, and one gas tube were not working. I took out the assembly instructions and went online to review set up and usage videos. I was able to remove the side burner which was installed backwards which stretched the gas line into a pinch which is why it didn’t work. Gas tube did not have the ignition clip installed and was not positioned properly. I called Webber on July 2nd and was assured I would receive a new ignighter and all wiring immediately. Today July 31 I still do not have my ignighter. Please help!
Response from weber.comBy Weber grills, July 31, 2024
Your feedback means a lot to us. So sorry to hear about the delay with your igniter kit. It did ship and tracking shows it will be there August 2nd. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Jeremy144
from Philadelphia
Expertise:Intermediate
Verified Purchase:Yes
Great grill. Heats up quickly, very even cooking. Easy to cleanup. Plenty of cooking space for meat and veggies for dinner or 2 full racks of ribs. Warming shelf works well for toasting buns.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wendy Day
from Omaha, Nebraska
Expertise:Intermediate
Verified Purchase:Yes
I love my new grill. I only purchase weber. My grills last about 15 years with maintenance. I wish I would have purchased with the Bluetooth technology. The only disappointment is no scale for the propane tank.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Bob Pergo
Expertise:Intermediate
Verified Purchase:Yes
Clean, neat and easy to use. Great control of temperature.
Written by a customer while visiting weber.com
Posted by: traar
from West Michinga
Expertise:Intermediate
Verified Purchase:Yes
Great grill so far. My initial reaction is that the stainless grates are easy to clean and maintain and I get very high heat when I need it. I like everything about this grill in the month since I bought it. The rounded corners are a really smart design to keep the grill cover from tearing. I bought the Weber cover too and I am really pleased with that compared to the cheap ones I have had before.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Posted by: L Hirning
from Idaho
Verified Purchase:Yes
Third one that I have purchased. First one lasted 13+ years. Loved it so much I bought one for my father. When I moved out of state, I decided to leave the old one with the home I sold and get a new one for my new home. Great grill. Mine have all been natural gas - would never go back to lugging propane tanks around.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Joesph D
from NY
Verified Purchase:Yes
Overall I am happy with the grill. Seems to be good quality, cooks evenly and consistently. I do like the ability to split the cook surface between grill and griddle. It replaced my 25 year old Grand Hall. So only time will tell of overall quality. The only disappointment is in the cover, really cheap for the cost.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: LWORM
from Clarkston, Mi
Expertise:Intermediate
Verified Purchase:Yes
Recently upgraded my barbeque to a new Genesis S -335 . Very satisfied. Third Weber product I have owned , very good products . As you can see in the pictures it didn't take me long to put it to work.
I would recommend this to a friend!
Written by a customer while visiting weber.com