Customer reviews from sharkninja.com
Ninja - Woodfire Outdoor Cast Iron Pan, Compatible with Woodfire Outdoor Oven (OO100 series) - Black
Average customer rating
2
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Ninja - Woodfire Outdoor Cast Iron Pan, Compatible with Woodfire Outdoor Oven (OO100 series) - Black
Customer Rating
1
Terribly Disappointed! Extraordinary Ignorance!
on June 19, 2024
Posted by: SnakeCharmer
from Willis, TX
Gender:Male
I bought this cast iron pan planning to use with my Ninja Woodfire 8 in 1 outdoor oven. I am not a newb. Been cooking with cast iron for 60+ years. Why in the name of GOD would someone apply a needless full color brochure to the cooking surface of my supposedly preseasoned, ready to use cast iron pan using some kind of GUM/GLUE That won't come off?!! Totally flustered and disappointed beyond description. I expect better from Ninja.
Response from sharkninja.comBy Ninja Kitchen, June 19, 2024
Hello Floyd,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Woodfire Outdoor Cast Iron Pan. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Woodfire Outdoor Cast Iron Pan. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
3
on August 17, 2025
Posted by: Why why
from Us
Gender:Male
Have not used yet, due in part unable to get the glue off used in securing info sheet to the cooking surface. The info sheet says to use salt to scrub, not removing glue. They could of glued info to outside bottom instead of cooking surface.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 19, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re very sorry to hear about the difficulty you’ve had removing the glue from the cooking surface. That’s certainly not the experience we want for our customers, and we understand how frustrating it must be, especially when you're eager to start using your new product. Thank you for your feedback regarding the placement of the information sheet. We’ll be sure to share this with our internal teams to help improve future packaging and product presentation.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re very sorry to hear about the difficulty you’ve had removing the glue from the cooking surface. That’s certainly not the experience we want for our customers, and we understand how frustrating it must be, especially when you're eager to start using your new product. Thank you for your feedback regarding the placement of the information sheet. We’ll be sure to share this with our internal teams to help improve future packaging and product presentation.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com