Customer Reviews for Weber - Rust-Resistant Griddle Insert for the 4-Burner Genesis 2016+ - Black
Customer Rating
1
no instruction for installation
on June 21, 2024
Posted by: Anonymous
from eagle idaho
I received this as a gift. But no instructions were in the box. I can't find any instructions on your website.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 16, 2024
Your feedback is important to us. Our Care Team will follow up to make sure this has been resolved. Please look for an outreach from us soon. Thank you!
Not sure where the grease is supposed to go. Do you plan on adding a grease tray in future.
Response from weber.comBy Weber Grills, Consumer Care, August 6, 2023
Thank you for your feedback! We are glad to learn that you are enjoying your griddle insert based on your 4-star review!
Your griddle insert is designed to work seamlessly with your grill's built-in grease management system. You can scrape the grease into the holes at the rear and the grease will collect in the drip pan.
Our Care team is always here to answer questions! Please look for our email outreach soon. Thank you!
I have used it once very good still learning how to clam it properly. Thursday of this week I will be cooking around 23 American Wagu Steaks on the grill. If you want me to review after Thursday send me the review again.