Customer reviews from Samsung US
Samsung - Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Air Fry - White Glass
Average customer rating
4.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
69
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
61 out of
62)
Customer Reviews for Samsung - Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Air Fry - White Glass
Customer Rating
5
Outstanding Oven
on August 12, 2024
Posted by: Honolulu Cooker
from Honolulu, Hawaii
[This review was collected as part of a promotion.] I have been using my new Samsung stove for just over a month now and I'm very pleased. My last stove was an old open-element model with an oven that never kept the correct temp. The Samsung, though, keeps a solid temperature and the size of the oven is outstanding. There is one drawback, though, to the size - it means the drawer beneath the oven has to be smaller... but I'm adapting. Just can't keep as many sheet pans as before. Everything else is good. I think my ONLY complaint would be that the front control panel is not backlit. In the evenings, if I'm using the stove I can't see the buttons on the control panel without turning on an overhead light. If they would backlight the control display I'd be very happy...
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Modern looking and powerful!
on August 13, 2024
Posted by: usplus5
It looks great, especially from afar. Up close, beware that there’s a considerable amount of plastic (knobs, plus a big panel on the top/front.
I am so pleased with the precision knobs that require a squeeze and twist to activate the burner. This is a wonderful safety feature!
In case your installation crew doesn’t remind you: you’ve got to run a 400° oven for an hour before your first use.
I am so pleased with the precision knobs that require a squeeze and twist to activate the burner. This is a wonderful safety feature!
In case your installation crew doesn’t remind you: you’ve got to run a 400° oven for an hour before your first use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Mislead and disappointed
on March 3, 2025
Posted by: John
from Missouri
Bought so I could preheat the oven while in another room but can't do that without having to go press start on the oven itself which makes the whole thing pointless. Massive let down. Let owners take responsibility and remote preheat at their own peril.
If this is a feature you're looking for find another range.
If this is a feature you're looking for find another range.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
3
Response from Samsung USBy SEA Care, March 4, 2025
John, we understand your frustration if the preheating of your oven needs to be done manually, not remotely. This is a great suggestion, and we appreciate your input. I will forward your suggestion to our engineering team to see if adding the preheat option to the Smart Control feature could be an option for future models.
Have a great day.
^Camille
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Modern oven
on July 13, 2024
Posted by: Mlew
from Florence Arizona
[This review was collected as part of a promotion.] Love the look of the oven. It is a little hard to clean the lip that is between the cook top and the . Crumbs catch in that area, the oven heats up really fast as well as the burners. The self changing feature is great however it does not clean the glass so you still have to do that part. I also tend to bump ask v the buttons on the touch screen while cooking, but for the price look and features I can get over those issues.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
One handsome range yet with factory mistakes.
on January 2, 2025
Posted by: Wrath
from Burlington, MA
[This review was collected as part of a promotion.] There's good and bad news. First, I want to say that this one industrially handsome range. I love the appearance of it. The squeeze and push feature of the knobs will save me many headaches. Overall, it could be a bit more hefty. Now for the negatives. The interior coatings are not to my satisfaction and shouldn't be to Samsung's satisfaction either. There's a 1" area that is nearly absent of coating. Not good Samsung. Now for the kicker. When I connected the gas and plugged in the unit, the range displayed a C-dG or (C-d6) Code for Gas Leakage. This led me to download the complete user manual which should come in print form, but doesn't. Per the "Solution" on Page 51 I removed the thin back panel and noticed one of two wiring connectors at the top of the gas connection section not connected at all. This is not acceptable! How this range left the factory in this condition is beyond me. I decided to make the connection and the error code went away. I suspected there was no gas leak or signs of combustion yet your range stated otherwise. This cannot happen to another customer.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Rainly, Samsung Care, January 6, 2025
Greetings,
We are glad to receive your honest feedback about this Samsung range. Allow us to assist you.
On page 51 of the model's user manual link below, you can check the steps if your Samsung range is showing a C-d6 error code.
https://downloadcenter.samsung.com/content/UM/202405/20240503154219873/01._DG68-01613A-01_IB_FULL_NX9100D_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to contact us via the options below, as we look forward to assisting you as best we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148085830, which will help our team pull up your information.
^Rainly
We are glad to receive your honest feedback about this Samsung range. Allow us to assist you.
On page 51 of the model's user manual link below, you can check the steps if your Samsung range is showing a C-d6 error code.
https://downloadcenter.samsung.com/content/UM/202405/20240503154219873/01._DG68-01613A-01_IB_FULL_NX9100D_EN.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range.
Please feel free to contact us via the options below, as we look forward to assisting you as best we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148085830, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT PURCHASE!
on April 4, 2025
Posted by: judycoops
I purchased this oven approximately 4 months ago. It is absolutely the worst. The cooktop is fine, however, I absolutely dread having to use the oven. It takes forever to preheat and then it doesn't hold the temperature. Food takes more time to cook. If you even take a quick peek to check on your food, the temperature drops 30-40 degrees. It's a disaster when you are baking cookies, as they take a short period of time to bake and then you have to wait till the oven preheats again to put in the next cookie sheet. I have been cooking for over 45 years and YOU have definitely taken the joy out of it.
Response from Samsung USBy Ricardo, Samsung Care, April 7, 2025
Greetings,
We understand how important it is to have a fully functioning range. Let us help.
Here is a link for troubleshooting steps for your oven that is not heating quickly; kindly choose the one that matches and click the embedded words.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10001298/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148736410) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand how important it is to have a fully functioning range. Let us help.
Here is a link for troubleshooting steps for your oven that is not heating quickly; kindly choose the one that matches and click the embedded words.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10001298/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148736410) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Clean and impressive.
on August 12, 2024
Posted by: Luttrz
from Ogden, Utah
[This review was collected as part of a promotion.] Absolutely love this stove. The clean look and safety features make a perfect addition to our kitchen rebuild. Always getting compliments and the install was easy. Connecting to WiFi was a little struggle but so fuss now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 8, 2024
Posted by: JGMM
We are very happy with our purchase. It has helped transform the appearance of our kitchen.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US