Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - White Glass
Average customer rating
4.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
46
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
4
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - White Glass
Customer Rating
1
Not sure
on January 15, 2025
Posted by: Hahaha
from Homr
Bought this in October. Didn't even last 21/2months. I was cooking on the top thr unit started smoking from under the nobs then a spark and triggered the breaker off. Easy fire starter. Seems like electrical issue. Didn't feel safe having this unit in my home.
No, I would not recommend this to a friend.
Response from Samsung USBy Ernest, SEA Care, January 16, 2025
Hi there,
We would like to assist you further with your concern. Kindly let us know more about the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148173775) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
We would like to assist you further with your concern. Kindly let us know more about the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148173775) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
stylish and useful
on January 17, 2025
Posted by: bodydoc
[This review was collected as part of a promotion.] I have been so happy with this. I am kicking myself for not upgrading sooner. I highly recommend this
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
General features
on January 19, 2025
Posted by: Marley
[This review was collected as part of a promotion.] Love the range. It has been very easy to learn how it operates. The Cooktop cleans better than any other range that we have owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range reveiw
on February 11, 2025
Posted by: Amanda
from Florida
I love this range its best one I have ever had. And all I have is Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stove
on June 17, 2025
Posted by: Katy
Fire hazard, knobs are easy to turn , does not lock. One of the ranges stopped working after first year. Paint chipped off
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, June 20, 2025
We are committed to enhancing the performance of your range, Katy. Let's get this taken care of.
We suggest referring to the resources below to address your concerns with your range's stove. Please click the hyperlinks for tips.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
To maintain your range's cooktop to its pristine, please refer to pages 52-53 of the unit's manual under "Care and cleaning of the glass cooktop":
https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149658918, to help our team locate your information when you message us.
Have a great day.
-John
We suggest referring to the resources below to address your concerns with your range's stove. Please click the hyperlinks for tips.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
To maintain your range's cooktop to its pristine, please refer to pages 52-53 of the unit's manual under "Care and cleaning of the glass cooktop":
https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149658918, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US