Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Smart Oven Camera - Stainless Steel
Average customer rating
4.7
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
26
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
1
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Smart Oven Camera - Stainless Steel
Customer Rating
1
Highly Disappointed
on September 25, 2024
Posted by: Sarah
from Harrisburg PA
I've had this range for 2 years it works like any other normal range but I'm very disappointed in the quality of the material use to make it. I have the black stainless range and I am very gentle with my stove top but the black stainless coating by the rubber on my stove top started chipping off after a year and it is only getting worse. I am so disappointed with the quality of this product for the price I paid. The only thing I really love about this range is the air fryer setting and being able to air fry food than a counter top air fryer but I would have thought twice before my purchase if I would have know the inferior quality of the finish.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy SEA Care, September 27, 2024
Hi Sarah,
We understand your disappointment with the range's coating. We're here to help.
We shared a video link below for tips on maintaining your range.
How to clean electric and gas ranges | Samsung US
https://www.youtube.com/watch?v=pCLkUo4ns6w
We'd like to speak with you directly to provide support and discuss how we can further assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147561017) to help our team pull up your information when you message us.
Thank you.
-Kimberly
We understand your disappointment with the range's coating. We're here to help.
We shared a video link below for tips on maintaining your range.
How to clean electric and gas ranges | Samsung US
https://www.youtube.com/watch?v=pCLkUo4ns6w
We'd like to speak with you directly to provide support and discuss how we can further assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147561017) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Features, Range Top Powerful
on July 2, 2024
Posted by: Stig
from Tampa, Florida
[This review was collected as part of a promotion.] Oven works perfectly and features like app connection and Smart Camera make cooking easier. Expanded cooking modes like Air Sous Vide let our family make more variety of food items. The only issue I've had is that Range burners seem rather powerful, making stovetop temperature control slightly difficult.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great!
on September 19, 2024
Posted by: Steven T
from Ohio
[This review was collected as part of a promotion.] This is a great item, but beware if you have toddlers that like to mess with shiny things!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 17, 2025
Posted by: Chfrs23
from Oklahoma City ok
[This review was collected as part of a promotion.] Bought before Christmas and have loved every minute
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My wife is so excited and, I like the smart app f
on July 4, 2024
Posted by: Gizmo
from New Hampshire
[This review was collected as part of a promotion.] So excited about my new side by side refrigerator, with ice maker and water dispenser. Love it 😀
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great design!
on August 12, 2024
Posted by: Steven1111
[This review was collected as part of a promotion.] After a month i still love them! They are great and according to some appliance techs, they are well designed!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart Range at its finest
on April 16, 2024
Posted by: giddyups
from Sandy
[This review was collected as part of a promotion.] The Samsung Bespoke Smart Slide-In Electric Range comes with large 6.3 cu. ft. in Stainless Steel, Smart Oven Camera, and Illuminated Precision Knobs! This range was the perfect addition to our newly remodeled kitchen! This range comes with loads of features: bake, convection bake, convection roast, convection vegetable, air fry, air sous vide, bread proof, keep warm, and dehydrate. The smart camera comes in handy when you want to check on your food but don't want to let air out. Comes with a huge Cooktop that can fit two big pots on the front and two smaller pots on the back. It even has a warming center in the back center of cooktop. The illuminated handles are awesome to be able to see easily if a burner is on. The Smart things app brings all these features together in an easy to use way. With the Smart Things app you can start your oven to get it preheating early, change temperature, change baking mode, check camera, and check to see if burners are on/set alerts if a burner is on. We have been really impressed with how much control we have over the temperature of the stove top. We love this range and have been excitedly using all of its features! We would recommend this range to anyone that is looking to update theirs.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek new Range
on April 19, 2024
Posted by: Abiyram
from Lenoir
[This review was collected as part of a promotion.] The range does what a range does, and this one looks good doing it! The air fryer feature is amazing. We're able to air fry more things at once and recover some of our counter space dedicated to a separate appliance. Having four cooking and one warming zones provides a more functional work area than our previous range. It seems like we have more space and it looks good as well. All of the dials and buttons are very intuitive and easy to use. They are illuminated and pop in dimmer lighting, so that's a plus! Being able to use the smart camera is super useful when you're sitting on the sofa and don't want to get up and check how the dish is coming along! In addition the Smart things app also makes things super helpful by being able to preheat that oven without getting out of bed! Really impressed with this range.
I would recommend this to a friend!
Written by a customer while visiting The Insiders