Customer reviews from weber.com
Weber - GENESIS E-335 Propane Gas Grill - Black
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
123
4 Stars
29
3 Stars
11
2 Stars
4
1 Star
7
91%of customers recommend this product.
(
129 out of
141)
Customer Reviews for Weber - GENESIS E-335 Propane Gas Grill - Black
Posted by: Martini USVI
from St Thomas USVI
Verified Purchase:Yes
I had my last Weber grill last 12 years. I live on the ocean so that’s no small feat with the salt air. The new grill is everything I was expecting. The speed at which it gets to 700 degrees is amazing and the side burner is perfect for my cast iron pans. My only complaint is the automatic igniter doesn’t work.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, April 16, 2024
We appreciate your great feedback. Congratulations on your new grill! We expect you to make many happy memories and delicious meals together over the years.
We apologize for the inconvenience with your grill's electronic igniter. Usually simple troubleshooting, like changing the direction of the battery, will solve the issue. Our Care team is here to help! Please look for our email. Thank you!
We apologize for the inconvenience with your grill's electronic igniter. Usually simple troubleshooting, like changing the direction of the battery, will solve the issue. Our Care team is here to help! Please look for our email. Thank you!
Written by a customer while visiting weber.com
Posted by: Salmon52
from Bahamas
Expertise:Intermediate
Verified Purchase:Yes
Really good grill. Much more powerful than my old grill. Be careful of the heat when you first start using it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Assembly of 335
on April 19, 2024
Posted by: GabaGhoul
from Nor Cal
I assembled this for my son last week (he bought one) tip top quality and I’m going to buy one of these for myself. I’ve used Weber products since college (40 yrs) THE BEST!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Christoper M. Holick
Verified Purchase:Yes
I have been a long time Weber Grill Customer. I am extremly pleased with my new Genesis Weber Grill. Everything is perfect and we have enjoyed grilling on our new grill and have experimented with new grilling adventures to perfection. Thank you again for quality Weber grill!
Chris and Beth Holick
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: N.B.E.
Verified Purchase:Yes
The grill doesn’t consistently heat up. I wouldn’t buy this again.
Response from weber.comBy Consumer Care, Weber, April 25, 2024
We value your feedback and we apologize for the disappointment. Your grill has a built-in safety device that will limit the gas flow if the gas line is not pressurized before igniting the burner. It sounds like this might be happening to your grill! We apologize for the inconvenience.
We are here to help troubleshoot the issue and get your grill working as expected. Please look for an email outreach soon! Thank you.
We are here to help troubleshoot the issue and get your grill working as expected. Please look for an email outreach soon! Thank you.
Written by a customer while visiting weber.com
Posted by: Eric33
Verified Purchase:Yes
Nice grill, but came assembled and missing a few hooks and screws. Cannot seem to reach anyone at Weber, but would be nice if someone would contact me to correct the issue.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, April 26, 2024
Thank you for your feedback. We are very sorry to learn about the missing hardware. We will make this right. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: K B Mc
Expertise:Intermediate
Verified Purchase:Yes
I replaced an older version of the S-335. I gave my old grill (still fully functional) to my daughter to replace her Weber Kettle.,
Written by a customer while visiting weber.com
Posted by: Grillman54
Verified Purchase:Yes
This is a solid grill for the price. Everything is solid with no flimsy materials. This grill should last at least 10 years with proper maintenance/cleaning. The assembly took about 3 hours for a novice going slow.
Written by a customer while visiting weber.com