Customer reviews from weber.com
Weber - GENESIS E-335 Propane Gas Grill - Black
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
123
4 Stars
29
3 Stars
11
2 Stars
4
1 Star
7
91%of customers recommend this product.
(
129 out of
141)
Customer Reviews for Weber - GENESIS E-335 Propane Gas Grill - Black
Posted by: Gary Charleston
from Charleston sc
Verified Purchase:Yes
It doesn't get hot. Only to 250. Paid for setup and he left before it was lit.
Response from weber.comBy Consumer Care, Weber, March 6, 2024
Thank you for letting us know about the heat issue you are having. We apologize for the frustration, and we are here to help.
Natural gas grills require a specific gas connection to ensure proper gas pressure. If the grill is not getting hot enough, the connection is probably not set up to specification. Your owner's guide has more information about this assembly.
Our Care team is following up via email to help with your grill's gas connection. Please look for our outreach soon! Thank you.
Natural gas grills require a specific gas connection to ensure proper gas pressure. If the grill is not getting hot enough, the connection is probably not set up to specification. Your owner's guide has more information about this assembly.
Our Care team is following up via email to help with your grill's gas connection. Please look for our outreach soon! Thank you.
Written by a customer while visiting weber.com
Customer Rating
1
Rust spots on stainless exterior after 1 use!
on July 13, 2024
Posted by: Bobby.B
from Cape and Islands, MA
I have purchased at least 10 Weber gas grills in the past. The S-335 was purchased for our vacation home in MA that we occasionally will rent.
Unfortunately, this new grill started to have rust spots and pitting immediately. I noticed them after 1 use. Evidently the stainless steel exterior is not very durable and requires significant ongoing maintenance to keep the rust at bay. I just spent 30 minutes polishing the exterior with metal polish.
I expected to own this grill for years and encounter minimal maintenance. Now I know that I will need to polish the grill nearly every time I use it. And I am now concerned that my renters will complain about the appearance and quality of my new grill. I am beyond disappointed.
I shared my feedback with the hardware store where i bought it and he mentioned that Weber reduced the nickel component on the exterior and that leads to more rust spots.
As a long time, repeat Weber customer, I can say this will be my last Weber Grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, July 23, 2024
We appreciate your feedback regarding the stainless steel on the grill. Your satisfaction is very important to us. We will be sure to share this information with our team. Please look for an email outreach from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Exactly What We Needed!
on February 4, 2024
Posted by: GrillGirlGrill
from USA
[This review was collected as part of a promotion.] The Genesis E-335 Gas Grill is the perfect choice for any backyard grill. So far we have cooked a variety of meats, fishes, and produce on this beauty and it has been a breeze. There is plenty of surface area within the multi-level grates so you can cook a meal for the whole family at once. It finishes everything to just the right amount of doneness. Love the side burner, prep area, and storage area. A must buy for any and every home!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Wopo
from Arizona
Verified Purchase:Yes
Just purchased this grill and what a GREAT grill! This is my third Weber Grill, and I love the design and the ease of cleaning.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Weber quality you expect
on February 16, 2024
Posted by: BobbyB23
from FL
Gender:Male
[This review was collected as part of a promotion.] I love my new Weber Genesis grill. The quality of this thing is amazing. I expect it to last a longgggg time with proper upkeep. It is heavy duty and constructed well. Grilling with this thing is truly enjoyable. There are not hot spots as it cooks evenly. It gets very hot! I love how you have the option to convert to a full size griddle as well!! I haven't bought that yet but hopefully soon. It isn't a cheap grill but if you buy one you'll regret not spending the extra dough for this phenomenal grill. It is worth every penny
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Best grill yet
on February 17, 2024
Posted by: Joe28
from Boston MA
Gender:Male
[This review was collected as part of a promotion.] We have had Weber grills exclusively for years (with the exception of one that was a gift) and this is the best one yet! It has the same Weber quality, and we absolutely love the sear zone, the side storage cabinet, and the way the heat is consistent across the grates without hotspots or cools spots. We absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Durable Outdoor Grill for Family
on February 23, 2024
Posted by: Pjd123
[This review was collected as part of a promotion.] I use the Weber Genesis grill in my backyard so that I can cook foods for gatherings and my family. The cast iron grates are sturdy and well made. I like that the Weber crafted system allows me to expand the types of foods that I am able to cook. The storage area underneath keeps the accessories available.
The grill took me several hours to assemble and should be completed by two people. The instructions were clear and easy to follow but there were many pieces included. Once assembled, the grill felt sturdy and durable. The lid is heavy and feels like it could withstand continuous use for many years.
I would recommend this to someone that's looking for a well-built, sturdy grill that is able to be adapted to cook multiple types of foods.
Written by a customer while visiting weber.com
Customer Rating
5
Super hero of the backyard
on March 4, 2024
Posted by: yimmer
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] Oh, where do I begin with the Weber Genesis E-335 Gas Grill? It's not just a grill; it's like the superhero of my backyard! I've never been so thrilled about a purchase, and I couldn't wait to share my excitement.
First off, the build quality is like no other. The stainless steel not only makes it look sleek and modern, but you can tell it's built to last. It's like the Iron Man suit of grills – tough, resilient, and ready for action.
Cooking on this thing is a dream. The three burners give me ultimate control over the heat, and the sear station? Pure genius. My steaks have never been juicier or more flavorful. And let's talk about that cooking space – it's like having a mini restaurant in my backyard. Perfect for family dinners or when the whole gang comes over.
But it's the little things that make a huge difference. The side tables are a game-changer. I can finally stop doing the awkward "where do I put this hot spatula" dance. And that storage cabinet underneath? It's like they read my mind. No more hauling propane tanks around or searching for misplaced grill tools.
In a nutshell, this grill is the MVP of my backyard. It's not just a cooking tool; it's a lifestyle upgrade. If you're on the fence about it, just go for it. You won't regret it. Five stars? Heck, I'd give it ten if I could!
I would recommend this to a friend!
Written by a customer while visiting weber.com