Customer reviews from weber.com
Weber - GENESIS E-335 Propane Gas Grill - Black
Average customer rating
4.5
(295 Reviews)
Rating breakdown 295 reviews
5 Stars
205
4 Stars
53
3 Stars
21
2 Stars
6
1 Star
10
93%of customers recommend this product.
(
217 out of
233)
Customer Reviews for Weber - GENESIS E-335 Propane Gas Grill - Black
Posted by: Terry D.
Verified Purchase:Yes
This is my second Weber in 5 years. I wanted to go bigger after having a spirit II. So far the grill lives up to it's reputation grilling and quality. There are a couple things I would like to see changed...the insert in front of the griddle should be switched to the back not in the front. A lot of heat rises from that while you are grilling and almost necessary to wear a glove because of the heat. ...the drain hole for the grease cleanup should be bigger by at least half and should be in the back of the griddle. The grease drops down on the flavor bar near the igniter. I can see problems here in the future. It makes more sense to have the grease drop in the back of the grill into the aluminum tray. Last you should include a propane gauge for the tank like the one included in my spirit. Because I live in the south I cook on my new Genesis 4-5 times a week. It does a great job with steak, fish, roasts and vegetables. The half griddle is the right size and looking forward to the wok for stir-fry's soon.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, October 30, 2024
Thank you for being a Weber fan! We appreciate your feedback about your new Genesis grill and Crafted griddle insert. We are always listening to suggestions from our grillers!
We would like to follow up about your experience and learn more. Please look for our email outreach soon. Thank you!
We would like to follow up about your experience and learn more. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: C Squared
from Nothern Virginia
Verified Purchase:Yes
Genesis S-335 natural gas grill. Very disappointed. For steaks you have to use the sear section from start to finish and it doesn't sear at all, it just cooks the steak. My old Genesis I bought over 30 years ago didn't have a sear section, yet it would sear on high heat anywhere on the grill. Also, we have had one cold spell and the starter button would not work. I guess I'll have to use my Bic to start the grill once it gets cold again. What a waste of money!
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, December 12, 2024
We appreciate that you have been a long-time and loyal Weber griller, and we apologize for the frustration with your new grill. We would never expect our grills to perform like that normally, and we are here to help troubleshoot the heat and ignition issue you mentioned.
Temperature and ignition issues are a sign that your new grill might not be correctly adapted to the natural gas line per the instructions in the grill owner's guide. We would like to offer further assistance to improve your experience. Please look for our email outreach soon. Thank you!
Temperature and ignition issues are a sign that your new grill might not be correctly adapted to the natural gas line per the instructions in the grill owner's guide. We would like to offer further assistance to improve your experience. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: John0
from SF, CA
Verified Purchase:Yes
This is a solid replacement grill, but it is missing some items I come to expect from ANY Weber grill. The most significant thing is there is no gauge to tell you how much gas you have left, it is only available with the higher level grill and it is a big miss for this grill which is NOT inexpensive.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, December 16, 2024
Thank you for your feedback and for being a longtime Weber griller! We apologize for the disappointment with the change from an LP tank scale to the LP tank hook. We will ensure your feedback is passed to the right teams!
Your satisfaction is important to us. Please look for an email follow-up from our Specialist team soon. Thank you!
Your satisfaction is important to us. Please look for an email follow-up from our Specialist team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Bouncer
from Clermont, Fl
Expertise:Intermediate
Verified Purchase:Yes
Great with or without griddle. Buy griddle and temperature sensors.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Big Daddy ST
from Washington DC area
Verified Purchase:Yes
Replaced my 2006 Genesis grill last month with a newer version. Significantly lighter gage stainless steel and materials than the predecessor and cost twice as much. Heats up very well and so far I am very satisfied. Components are definitely not the quality from before and am hoping they hold up. Like a lot of things they are not built like they used to be.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
New Weber owner.
on April 6, 2025
Posted by: Billy68
from Fl.
Expertise:Intermediate
We have been needing a new grill. We have had charbroils mostly but decided we would try a Weber. We waited for about a year till we found one with what we wanted and price couldn’t be beat. We got best of both worlds. I assembled it myself. By no means am I a grill pro. But the steaks I cooked on grill the very first time came out amazing. The one difference I notice about the Weber compared to the other grills I have owned are the burners, the flame appears more controlled and precise. I am looking to get a griddle for it so maybe start cooking some other stuff on it other than just meat.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Raging Spud
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
No slide out tray for cleaning as I believe last year's model had. No hood light. No dial lights that I know of. Unsure how long to run it for the initial burn in and couldn't find it in the instructions. Cooks well but wish it had the features earlier models did. I do like the large thermometer on the hood and large stainless steel grill. A natural gas grill is the way to go if you can.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Scottyg103
Verified Purchase:Yes
This grill is amazing cooks everything even and no burnt edges
Written by a customer while visiting weber.com