Customer reviews from weber.com
Weber - GENESIS E-335 Propane Gas Grill - Black
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
123
4 Stars
29
3 Stars
11
2 Stars
4
1 Star
7
91%of customers recommend this product.
(
129 out of
141)
Customer Reviews for Weber - GENESIS E-335 Propane Gas Grill - Black
Posted by: Max w
from Chicago
Verified Purchase:Yes
Heats things up as you would expect. Nice features and durable
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
One of the best grills that I’ve ever used warranties are second to none
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: K R M
from Rehoboth Beach Delaware
Expertise:Intermediate
Verified Purchase:Yes
After 19 year's my first Weber grill was due for a replacement, so I purchased the Genesis S-335 and love it!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Mike Greco
Verified Purchase:Yes
Nice Grill but dose not sear steak very well. I have to close the grill which cooks the stake
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 3, 2024
Thank you for your feedback. We are sorry for the disappointing results you experienced while grilling!
Our grills are designed to be used with the lid closed. This allows the heat to circulate inside the grill and the vaporized drippings to infuse your food with smoky flavor. We always recommend keeping the lid closed except for brief periods to flip or check the food temperature.
Our Weber Specialist team is here to help! Please look for our email outreach soon.
Our grills are designed to be used with the lid closed. This allows the heat to circulate inside the grill and the vaporized drippings to infuse your food with smoky flavor. We always recommend keeping the lid closed except for brief periods to flip or check the food temperature.
Our Weber Specialist team is here to help! Please look for our email outreach soon.
Written by a customer while visiting weber.com
Posted by: Jim McQ
Expertise:Intermediate
Verified Purchase:Yes
Grill cooks well. Easy to clean. But, after only 6 weeks, starter no longer starts (clicks).
I would recommend this to a friend!
Response from weber.comBy Weber grills, September 9, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear your igniter stopped working. We would suggest replacing the battery and checking the wires are connected. Our Care team will reach out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: nadnee
Verified Purchase:Yes
very good grill. cooks food well. have used Webber for 10 years.
Written by a customer while visiting weber.com
Posted by: DanML
from Portland, OR
Verified Purchase:Yes
Weber did a great job improving the design of the Genesis. I especially like the sear zone and and storage compartments. I am hoping the durability will match my 15+ year old genesis (that I still own). The one downside is that the side burner wing is a bit flimsy - I'm hesitant to put a full soup/chili pot on it.
I would recommend this to a friend!
Response from weber.comBy Weber grills, September 17, 2024
Congratulations on your new Genesis S-335 grill! We appreciate your feedback regarding the table. Our side burner table has been tested with a full pot of water/liquid without any issues. Our Care team will be following up with you to be sure everything is as it should be on your new grill. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
Had to retire my old Weber Summit Gold, 6 cooking burners 1 Smokebox, 1 vertical Rotisserie Burnerand side burner 20 years old.
335- hate the one piece grill, Weber fails to document the accessories in instructions. Takes forever to heat.
Positive-I like the real outdoor casters!
335- hate the one piece grill, Weber fails to document the accessories in instructions. Takes forever to heat.
Positive-I like the real outdoor casters!
Response from weber.comBy Consumer Care, Weber, September 18, 2024
Thank you for your feedback and for choosing another Weber grill. We apologize for the disappointment with the instructions. We are also surprised to hear your grill is taking a long time to heat up! We expect it to be above 450F within 10 minutes.
A member of our Specialist team would like to help improve your experience. Please look for an email from us soon. Thank you!
A member of our Specialist team would like to help improve your experience. Please look for an email from us soon. Thank you!
Written by a customer while visiting weber.com