I had my last Weber grill last 12 years. I live on the ocean so that’s no small feat with the salt air. The new grill is everything I was expecting. The speed at which it gets to 700 degrees is amazing and the side burner is perfect for my cast iron pans. My only complaint is the automatic igniter doesn’t work.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, April 16, 2024
We appreciate your great feedback. Congratulations on your new grill! We expect you to make many happy memories and delicious meals together over the years.
We apologize for the inconvenience with your grill's electronic igniter. Usually simple troubleshooting, like changing the direction of the battery, will solve the issue. Our Care team is here to help! Please look for our email. Thank you!
Really good grill. Much more powerful than my old grill. Be careful of the heat when you first start using it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Assembly of 335
on April 19, 2024
Posted by: GabaGhoul
from Nor Cal
I assembled this for my son last week (he bought one) tip top quality and I’m going to buy one of these for myself. I’ve used Weber products since college (40 yrs) THE BEST!
I have been a long time Weber Grill Customer. I am extremly pleased with my new Genesis Weber Grill. Everything is perfect and we have enjoyed grilling on our new grill and have experimented with new grilling adventures to perfection. Thank you again for quality Weber grill!
Nice grill, but came assembled and missing a few hooks and screws. Cannot seem to reach anyone at Weber, but would be nice if someone would contact me to correct the issue.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, April 26, 2024
Thank you for your feedback. We are very sorry to learn about the missing hardware. We will make this right. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
This is a solid grill for the price. Everything is solid with no flimsy materials. This grill should last at least 10 years with proper maintenance/cleaning. The assembly took about 3 hours for a novice going slow.
My new Weber has exceeded expectations. I was cautious about getting a NG vs a LP due to rumors of it not getting hot enough. This gets well last 600 degrees and quicker than LP too. The grill itself is very sturdy and well thought out. Installation was easy with the use of the app too.