Customer reviews from weber.com
Weber - GENESIS E-315 Propane Gas Grill - Black
Average customer rating
4.5
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
295
4 Stars
58
3 Stars
31
2 Stars
13
1 Star
11
91%of customers recommend this product.
(
296 out of
327)
Customer Reviews for Weber - GENESIS E-315 Propane Gas Grill - Black
Posted by: will see
from Indiana
Verified Purchase:Yes
If its as durable and easy to maintain as the last Genisis grill I will be happy
Written by a customer while visiting weber.com
Posted by: Charles K
from Ohio
Verified Purchase:Yes
Contacted Webber customer service about the inability to secure propane tank to the side of the grill according to the owner’s manual .Owners manual shows connections to secure grill, but the assembly manual does not come with parts to do so. Bad design/flawed. Still waiting for customer service to resolve problem.
Response from weber.comBy Consumer Care, Weber, November 9, 2024
Your feedback is critical to us. I'm sorry to hear about your disappointing experience. Our Care Team has reached out to ensure this issue is resolved. Thank you!
Written by a customer while visiting weber.com
Posted by: Dave J1
Verified Purchase:Yes
Great first grilling experience and customer service with Weber.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Michele F
from Norwood MA
Expertise:Intermediate
Verified Purchase:Yes
So far I love my new grille especially with the new griddle
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Melissa Charleston sc
from Charleston sc
Expertise:Intermediate
Verified Purchase:Yes
We had the same grill for years until it finally wore out . Replaced it with same grill . It’s so easy to setup . Perfect size for our family . I do miss the big knobs which seemed more substantial than what was on the old version but overall still the best grill to have .
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Public Greg
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Great grill but after less than a month of ownership a couple of pieces are broken.
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, November 24, 2024
Thank you for your feedback. We are happy to hear that you are having a great experience when you use your grill, though we apologize for the disappointing broken parts. We are here to help!
Please look for an email from our Specialist team soon. We'll be able to replace the broken parts through your grill's warranty. Thank you!
Please look for an email from our Specialist team soon. We'll be able to replace the broken parts through your grill's warranty. Thank you!
Written by a customer while visiting weber.com
Posted by: Mikeybbq
from Toronto
Expertise:Intermediate
Verified Purchase:Yes
Amazing product. I assumed that 3 burners would not give enough heat to sear a steak. Boy was I wrong. This unit gets so hot the stainless glows red / almost white.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Special Bennett
Verified Purchase:Yes
Purchased A Weber Genesis E-315 based on other online reviews. I was initially hesitate to purchase a Weber as I based my opinion on a Weber purchase over 20 years ago. Weber has come a long way baby as I was impressed with the quality and ease to assemble the Genesis E-315.
Written by a customer while visiting weber.com