Customer reviews from weber.com
Weber - GENESIS E-315 Propane Gas Grill - Black
Average customer rating
4.5
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
295
4 Stars
58
3 Stars
31
2 Stars
13
1 Star
11
91%of customers recommend this product.
(
296 out of
327)
Customer Reviews for Weber - GENESIS E-315 Propane Gas Grill - Black
Posted by: disappointedbob
from southern ontario
Expertise:Intermediate
Verified Purchase:Yes
Rust on the doors after 1 month of use in summer - never saw rain (under roof).
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, October 30, 2024
We appreciate your feedback and we apologize for the disappointment due to rust appearing on your new grill. Moisture in the air can combine with grease residue and cause staining or light corrosion. These spots can be cleaned with a product like BarKeeper's Friend. Regular cleaning will keep your grill looking great!
We stand by our products and our grillers. Please look for an email outreach from our Care team so we can assist you further. Thank you!
We stand by our products and our grillers. Please look for an email outreach from our Care team so we can assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: Weber627
Verified Purchase:Yes
Check back with me in 20 years, which is how long my LAST Weber Genesis lasted!
Response from weber.comBy Consumer Care, Weber, October 31, 2024
Thank you for being a loyal Weber fan! We expect your new grill to be long-lasting and high-quality, just like your previous Weber grill. We will always stand by our products and our grillers, and your new grill carries an outstanding warranty. You have many more years of grilling to look forward to!
We would like to learn more about your experience! Please look for an email from our Specialist team soon. Thank you again for being a long-time Weber fan!
We would like to learn more about your experience! Please look for an email from our Specialist team soon. Thank you again for being a long-time Weber fan!
Written by a customer while visiting weber.com
Posted by: Matty of the Low Country
from Hilton Head SC
Expertise:Intermediate
Verified Purchase:Yes
So far, so good. Seems well constructed, but the price has risen considerably over 5 years ago!
Written by a customer while visiting weber.com
Posted by: pinhead1
Verified Purchase:Yes
New Genesis E-315 cooks even better than my old E-310
Written by a customer while visiting weber.com
Posted by: Randy G.
Verified Purchase:Yes
The Weber natural gas grill was relatively easy to assemble and looks great when complete. The grill was competetivly priced and works as described. Now I need to see if the grill holds up to the Weber reputation for longevity.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Herb Dog
from Long Island
Verified Purchase:Yes
There’s only one Weber. Performance, longevity and warranty is unmatched.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: GrillerNorth
from Ontario
Verified Purchase:Yes
Very basic grill but we'll put together. Seems to be using a lot more fuel than my previous grill but does the job.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: In palm Beach
Verified Purchase:Yes
The Genesis has worked great since we received it a month ago. The BBQ cooks evenly and the temperature is responsive and easy to control both up and down. The only issue is the silver side panels/counters are already beginning to show rust spots and after only 5 weeks; something that Weber needs to address. Otherwise a great BBQ.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, November 7, 2024
Thank you for choosing a Weber grill! We are thrilled to hear you are having a great experience while grilling and getting delicious results. We apologize for the frustration caused by the surface staining you mentioned. This should be easy to clean!
Our Specialist team will follow up with you via email to assist. Your satisfaction is very important to us and we'll help you get your grill looking great! Thanks again!
Our Specialist team will follow up with you via email to assist. Your satisfaction is very important to us and we'll help you get your grill looking great! Thanks again!
Written by a customer while visiting weber.com