Customer reviews from weber.com
Weber - GENESIS E-315 Propane Gas Grill - Black
Average customer rating
4.5
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
285
4 Stars
55
3 Stars
30
2 Stars
11
1 Star
11
91%of customers recommend this product.
(
286 out of
315)
Customer Reviews for Weber - GENESIS E-315 Propane Gas Grill - Black
Posted by: Imss
Verified Purchase:Yes
Doesn't even include a cover. Works great so far.
Written by a customer while visiting weber.com
Customer Rating
1
Very disappointed with this grille
on June 22, 2024
Posted by: JGSELLS
from Oceanside, NY.
I’m very disappointed with this grill it will not get up to temperature. The slightest wind makes the temperature go down. We just purchased this grill to replace our Weber grill that we bought 10 years ago. Sorry to say I should’ve kept my old Weber grill.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, June 24, 2024
Thank you for your feedback. We are really sorry to hear your Genesis S-315 grill is not getting hot. Our Care team is here to help get to the bottom of this and get you back to grilling. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
on July 7, 2024
Posted by: let down
from Illinois
Expertise:Intermediate
Bought grill 3 weeks ago. Had a Genesis stainless steel grill for 15 years and loved it. Never covered it. Outside of it looked like new when cleaned. It was a 3 burner just like the one I just bought. This one will be lucky to last 2 years. side and back panel does not come all the way to top. If there is no cover on it, it rains inside the stand for the grill. Grease pan fills up with water and over flows making a mess. If you are buying one recommend you get a cover. Doesn't heat up as fast as my old grill.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 9, 2024
We value your feedback. Thank you for being a longtime Weber fan and choosing another Weber Genesis grill. We apologize for any disappointment you experienced due to the recent updates.
We expect your new grill to last for many years to come, and we have you covered with a generous warranty.
We would like to offer our assistance and learn more about your experience. Please look for an email from our Specialist team. Thank you!
We expect your new grill to last for many years to come, and we have you covered with a generous warranty.
We would like to offer our assistance and learn more about your experience. Please look for an email from our Specialist team. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Granite Bay, California
Expertise:Intermediate
Verified Purchase:Yes
Love my weber grill it’s well
made functions flawlessly cooks expertly and is durable and well made….a very attractive smooth operating grill….
made functions flawlessly cooks expertly and is durable and well made….a very attractive smooth operating grill….
I would recommend this to a friend!
Response from weber.comBy Weber grills, July 8, 2024
Congratulations on your new Genesis E-315! We are so happy to hear you are enjoying your new grill. If there is anything we can do to help please let us know. Our Care team will reach out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: Jefe170
from Sioux city, Iowa
Verified Purchase:Yes
Amazing Grill , I have never had such a great cook as i have with this grill. It doesn't flare up like all the other grills.
Written by a customer while visiting weber.com
Posted by: Dingo.
Verified Purchase:Yes
Not enough btu. Takes forever to get to temp and then does not hold heat.
Response from weber.comBy Weber grills, September 3, 2024
Your feedback is very important to us. So sorry to hear your grill is not getting hot. We are here to help and will make this right. Please look for an outreach email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: RobertInPA
from Delaware Water Gap, PA
Expertise:Intermediate
Verified Purchase:Yes
The Genesis E-315 is very well constructed and has very even heat zones.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Northforker
from Northfork Long Island
Expertise:Intermediate
Verified Purchase:Yes
Excellent grill! Always purchase Weber grills. Our previous one is quite old and it still works fine keeping it for a spare but the “chef” wanted an upgrade!
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, September 21, 2023
Thank you for being a long-time grill owner. We are happy to hear you are loving your Genesis E-315! Your feedback is a treasured part of our process!
Written by a customer while visiting weber.com