Customer reviews from jbl.com
JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
4.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
29
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
3
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for JBL - Tour Pro 2 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
5
Not just a gimmick
on April 2, 2023
Posted by: GENxDevo
Not just a gimmick, the screen on the charging case comes in handy. I find myself reaching for it more than the connected device. These earbuds are reasonably clear. Keep that in mind, if you're looking for great sounding earbuds, consider what that means to you. They don't mask the recordings with tuning and tweaking as much as some. What you hear is closer to the true mixed and mastered recording than some may like. At the same time, if detail is priority, there are some high end audiophile options better suited for your taste. If something in the middle is what you're looking for, they are those kind of earbuds. Some equalizer adjustments to the preference of the listener really open these things up. They are somewhat responsive making it easy to overdo levels and mud things up so go easy. When operated within their range, they deliver an accurate enough representation. They may not tend to some that only appreciate music without regard for the art of sound engineering (which has become a decent portion of what makes great music great since recording music became a thing) Audiophiles looking for purity in clarity and depth can appreciate what these have to offer. Nerding out, though, will probably lead someone extensively knowledgeable to conclude that they are too hot. Thats why there's an EQ in the JBL app. TheBut, for people that know a little more than a little without being a snob about it, will have no complaints. The screen on the charging case, even if it were a gimmick, has been way more useful and convenient than i guessed. In conclusion, if you don't know the difference or don't care for their sound, then stick to the cheaper, lower level earbuds. The more casual listeners may find their clarity off putting. The audiophile snobs will never really be happy with any product in this price range. Lucky for me, I'm somewhere in the middle. They sound way better than the trinkets from the local grocery/department store while still being obtainable. And, they are produced by a known top notch brand, not a brand one can only be aware of by being in the pro audio industry. I definately consider them as a crossover product. Another few years, on top of the already 20 plus, of being JBL brand loyal
Written by a customer while visiting jbl.com
Customer Rating
5
Earbuds are great but it's all about the case
on April 10, 2023
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] Good earbuds with good sound. I think the best aspect is the ability to control things from the case. Sometimes it is hard to remember all of the controls on the earbud (which to press, how many times to press it, etc.), so the screen on the case is a great feature.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Not spacial enough
on November 14, 2023
Posted by: Beaux
They fit nice and are a bit louder than my other pair - but there was a button option (menu app) that says "spacial" I assumed it would give a wider open sound but no, it sounds like my other pair... It sounds like mono, in stereo (!?) I can still hear a stereo effect but it's a bit muffled like I'm listening to an old radio
Written by a customer while visiting jbl.com
Customer Rating
4
The good ,The bad and the Ugly
on April 7, 2023
Posted by: I love music
from New,York
[This review was collected as part of a promotion.] Let me start off by saying JBL is really innovative....I dont know if this is the smartest or not so smart thing that JBL has done...There's alot going on with thease earbuds....The case has a screen with similar features that are on your phone or smart watch..So i dont know if thease are going to be for everyone,because you can use your phone to do all the features that is on the case like skipping tracks,playand pause,or getting notifications also controlling volume and so on.Dont get me wrong i think they look and perform pretty well.The sound is very good ,but you have to play with the EQ and make sure you try on all earbuds plug to see what's the best for you.The earbuds check all the boxes i like in earbuds, like multiple connections also good soud decent call quality.ANC and ambient aware.ANC is ok but could be better Ambient aware works very well.It also has spatial sound in which im not a fan of.The case is kind of chunky.I dont think i will use the to workout also ill be scared of damaging the screen on the case .But all in all these may not be for everyone I do thin they are pretty amazing.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Superior Battery, Built-in Touchscreen 🎶
on April 2, 2023
Posted by: alison_530
from Woodland, CA
[This review was collected as part of a promotion.] The reason I agreed to review these earbuds is because I wanted to try something new. My current earbuds have a limited amount of battery power. Only four and a half hours of maximum playtime. Which is no where near enough for me. With these coming in at a whopping 10 hours maximum playtime, I was happy to try them out.
I was also interested in the built-in touchscreen on the charging case. This feature I have never experienced, so I was excited.
Right out of the box everything came completely charged. The earbuds and case were at 100%. This was impressive.
Inside the box was the two earbuds, charging case, short usb-c charging cord (no power adapter), an additional set of small, medium and large size ear tips, & a quick start guide.
Initially I connected the earbuds by way of going to my settings, then Bluetooth, then by pressing the button on the bottom I was able to connect them instantly.
After that I installed the JBL app by way of the QR code inside the quick start guide. Then I opened the app and since I’d already connected them previously they were already displayed and connected.
At this point the ear buds needed to be setup via the app. Which included, “check my best fit”, “ear canal test”, “voice assistant setup” and lastly, “product tips”. I was able to successfully go through these different setups very easily. The app has a multitude of different settings that outperform all others I have used.
This case has a built in touch screen on the charging case, with a total of 14 menu items to choose from. And you are able to swipe through to view all of them separately. The display shows Bluetooth logo, L earpiece battery percentage, R earpiece battery percentage and overall case battery percentage and the time (military).
Their overall fit was secure and each went easily into each ear canal with the original tip. I pressed play on the touchscreen and my music started playing immediately. Sound quality is superior. Better than all others I’ve owned previously. They also had amazing noise cancelling. I activated this easily by way of the touchscreen.
I don’t plan on using the on-ear touch control on the outside of the earpiece. I find it difficult to remember how many “taps” for this or that. I can & will adjust these settings through the app or via the case touchscreen.
In the near future I will be interested in purchasing a protective case. I searched online for this and they are available for purchase.
My expectation for these earbuds was high. Having said that, they have exceeded my expectations and then some. Overall I am very pleased with their performance and available on screen settings. I truly love the extra-long battery life and built in touchscreen! JBL never disappoints. THANK YOU!
I was also interested in the built-in touchscreen on the charging case. This feature I have never experienced, so I was excited.
Right out of the box everything came completely charged. The earbuds and case were at 100%. This was impressive.
Inside the box was the two earbuds, charging case, short usb-c charging cord (no power adapter), an additional set of small, medium and large size ear tips, & a quick start guide.
Initially I connected the earbuds by way of going to my settings, then Bluetooth, then by pressing the button on the bottom I was able to connect them instantly.
After that I installed the JBL app by way of the QR code inside the quick start guide. Then I opened the app and since I’d already connected them previously they were already displayed and connected.
At this point the ear buds needed to be setup via the app. Which included, “check my best fit”, “ear canal test”, “voice assistant setup” and lastly, “product tips”. I was able to successfully go through these different setups very easily. The app has a multitude of different settings that outperform all others I have used.
This case has a built in touch screen on the charging case, with a total of 14 menu items to choose from. And you are able to swipe through to view all of them separately. The display shows Bluetooth logo, L earpiece battery percentage, R earpiece battery percentage and overall case battery percentage and the time (military).
Their overall fit was secure and each went easily into each ear canal with the original tip. I pressed play on the touchscreen and my music started playing immediately. Sound quality is superior. Better than all others I’ve owned previously. They also had amazing noise cancelling. I activated this easily by way of the touchscreen.
I don’t plan on using the on-ear touch control on the outside of the earpiece. I find it difficult to remember how many “taps” for this or that. I can & will adjust these settings through the app or via the case touchscreen.
In the near future I will be interested in purchasing a protective case. I searched online for this and they are available for purchase.
My expectation for these earbuds was high. Having said that, they have exceeded my expectations and then some. Overall I am very pleased with their performance and available on screen settings. I truly love the extra-long battery life and built in touchscreen! JBL never disappoints. THANK YOU!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
User friendly headphones with awesome features!
on April 23, 2023
Posted by: Heath23
from Chicago
[This review was collected as part of a promotion.] These headphones are really neat! They have touch screen features which allows you change songs & volume from the case instead of your phone. I enjoy this feature as I ride the train & love how user friendly they are to use. The noise canceling is very good. The ambience & talk through function works well to balance surrounding noise & headphone sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Terrific is the least to say
on April 5, 2023
Posted by: RockyKarthik
from Cincinnati, OH
[This review was collected as part of a promotion.] They’re great in the ear, perfect and very comfortable for everyday use. Battery is top notch. JBL’s trademark Bass and ANC are on par with its top competitors.
The best part about these is the Sound of Silence mode in the app. Wow, it will just quite down the environment and you won’t hear a thing.
Needles to say the best part is the display on the case.
You can do many actions that you do on a smart watch or even on your phone.
This is the first earphone case which always stays with me where ever I go.
Totally in love with these beautiful earphones, totally worth the price.
The best part about these is the Sound of Silence mode in the app. Wow, it will just quite down the environment and you won’t hear a thing.
Needles to say the best part is the display on the case.
You can do many actions that you do on a smart watch or even on your phone.
This is the first earphone case which always stays with me where ever I go.
Totally in love with these beautiful earphones, totally worth the price.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I'm impressed!
on April 18, 2023
Posted by: Duffer917
from Colorado!
[This review was collected as part of a promotion.] It takes quite a bit to get 5 stars from me. Pretty rare actually. The Tour Pro 2 is deserving. Starting with the case: the smart touch case allows you to manage settings, calls, ambient noise levels, sound settings, etc. without going to the app. As normal, the buds are magnetic in the case. For full settings, use the app. Very helpful, even helping you check the best in ear fit for your buds! Sound settings are very intuitive and pretty certain to find a setting for your liking. Bass has been much improved, although at a bit of a loss in mid-range. Noise cancelling is superb. Best I've experienced. Numerous speakers (6 in total) allow the headphones to pick up surrounding noises. Calling is simple and call quality is much improved. I tested this with a friend to determine the quality. Battery life is 40+ hours. All said, these by far are my favorites!
I would recommend this to a friend!
Written by a customer while visiting jbl.com