Customer reviews from kitchenaid.com
KitchenAid - 29.4 Cu. Ft. Side-by-Side Refrigerator with Ice and Water Dispenser - Black Stainless Steel
Average customer rating
3.3
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
32
4 Stars
23
3 Stars
11
2 Stars
11
1 Star
25
55%of customers recommend this product.
(
44 out of
80)
Customer Reviews for KitchenAid - 29.4 Cu. Ft. Side-by-Side Refrigerator with Ice and Water Dispenser - Black Stainless Steel
Customer Rating
4
Different than Previous
on December 6, 2022
Posted by: Omar501
from Sugar Grove, IL
[This review was collected as part of a promotion.] Keeps items cold but high efficiency runs more. Needs more individual drawer temperature controls. No egg holder
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful
on May 10, 2023
Posted by: Beautiful Stainless Steel
from Huntington Beach, CA
[This review was collected as part of a promotion.] I love the color inside and the one wood tone pullout. I do have one frustration. In the package with the guide was an odor filter “replacement”. I can’t figure out where it is located. Please help.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love it but it's noisy
on May 12, 2023
Posted by: Canadian...
from La Quinta California
[This review was collected as part of a promotion.] We bought this 48" wide fridge because the fridge it was replacing was this large. We love the layout and the quality of the fridge and freezer. But the motor is always running and it's quite noisy BUT the worse part is that after the ice is dropped into the tray on the door there is quite a loud noise, assuming it's refilling the ice tray.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Newer not always better
on May 25, 2023
Posted by: Skdfw
from Texas
[This review was collected as part of a promotion.] Our old kitchenaid built-in died, so we got the new version. While it’s pretty, I prefer the white, bright interior of the old one. Also prefer the temp and other controls being on the inside, not the door. I would have liked the black stainless, but the built-in didn’t come in that option. Finally, the old one had individual controls for each produce/deli drawer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
They don’t make them like they used to.
on April 23, 2024
Posted by: Vegbrown
from Woodacre,Ca
[This review was collected as part of a promotion.] We have always had kitchenaid refrigerators. This one was replacing a smaller version of the built in. Out of all the ones we have had this one is the worst. The ice maker makes ice so slow that it takes 5 days to fill. Then the other day it just stopped making ice. I will reach out to customer service for help. The water dispenser- no fault of KitchenAid but my own is short. Meaning that if you fill up water bottles it is hard to see what you are doing. Yes I use the measured fill which is a good feature but isn’t always correct in the fill. All in all it’s ok but I’m grateful my old KitchenAid refrigerator in the garage still makes ice quickly and efficiently!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 23, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 524000.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Freezer and Ice Maker issue
on October 1, 2024
Posted by: JK24
from Texas
[This review was collected as part of a promotion.] Installed 3 weeks ago and having an issue with the freezer not keeping things frozen. Doors are not aligning right. Seems to be a door issue. Will not dispense cubed ice. Its a mix of cubed and crushed ice.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 2, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 602088.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful refrigerator,
on February 24, 2023
Posted by: Par88
from North Canton, Ohio
[This review was collected as part of a promotion.] We got a refrigerator about a month ago. We did wait a while for it, but we just love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Fridge temperature incorrect
on May 14, 2023
Posted by: DavidVic
from Richmond Hill, ON
Fridge temperature set to max 43 Fahrenheit but the vegetables compartment temperature never climbs above 32 degree which causes the vegetables to freeze every time. Suspect the cooling element is too close to that compartment and no proper isolation was designed. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com