Customer reviews from kitchenaid.com
KitchenAid - 29.4 Cu. Ft. Side-by-Side Refrigerator with Ice and Water Dispenser - Black Stainless Steel with PrintShield Finish
Average customer rating
3.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
26
4 Stars
21
3 Stars
10
2 Stars
9
1 Star
19
58%of customers recommend this product.
(
38 out of
65)
Customer Reviews for KitchenAid - 29.4 Cu. Ft. Side-by-Side Refrigerator with Ice and Water Dispenser - Black Stainless Steel with PrintShield Finish
Customer Rating
1
Poor quality
on October 9, 2024
Posted by: JM27
Fridge doors won't close or stay closed after 4 months for no reason.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 605918.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product but very expensive.
on December 18, 2024
Posted by: Jonathan382
from Lake Tahoe, CA
[This review was collected as part of a promotion.] Great product but very expensive. Such is life if you want to replace a built-in refrigerator. Well designed, quiet, lots of space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful Fridge!
on January 20, 2025
Posted by: Amb51
from Alberta
[This review was collected as part of a promotion.] This is my second Kitchenaid Fridge in 15 years. The first is still working and looking beautiful but it was included in the sale of our home. I am expecting this new fridge to be as beautiful and reliable. I can keep fresh food longer. There is more than enough shelving for me. I love to cook and entertain so being able to have a lot of fresh fruit and vegetables on hand. I love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great but very noisy.
on April 11, 2025
Posted by: frig2025
from Las Vegas, NV
[This review was collected as part of a promotion.] I bought this refrigerator a month ago, the design, size, and function are outstanding. The single issue is the noise when the water is dispensed for drinking, or when the ice maker fills with water; it is excessive. For the cost, it seems like a better solenoid or noise-dampening wrap should have been used. The noise is loud enough I have considered returning and purchasing a different brand.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on April 17, 2025
Posted by: Mr. Appliance
[This review was collected as part of a promotion.] Beautiful refrigerator. Required 4 technicians to get it in the house to install it. Ice dispenser scatters crushed ice. Crisper drawer keeps coming off track
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator
on May 7, 2025
Posted by: deborahbvia
[This review was collected as part of a promotion.] Love how big this Refrigerator is! It has room for everything! Love that I can put the jars of jam and jelly is the door so that you can see what you are looking for! Just watch the ice maker sometimes the flap dose not close when you get ice out. Then the ice freezes up in the door and you cannot get ice out. Plus everything get ice all over what is in the freezer!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Annoying occasional loud rattling noises
on May 16, 2025
Posted by: Toddoo
from San Diego, CA
[This review was collected as part of a promotion.] We bought this frig last month. It is very nice inside and outside. However, once or twice a week it can get very noisy. A rattling sound. We have had a technician out four times now. They've replaced one of the fans, no luck. It actually is worse now. Louder. Quiet most of the time, but when this happens, it's annoying.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice upgrade over our old Viking !!!
on May 28, 2025
Posted by: BobQ72
[This review was collected as part of a promotion.] So far the refrigerator has been a nice upgrade over our Viking unit we replaced. The soft lighting is a nice touch and there seems to be much more usable freezer space. The only issue we have so far is the solenoid for the water inlet is quite loud, we plan on calling customer service.
Written by a customer while visiting kitchenaid.com