Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Refrigerator with Under-Shelf Prep Zone - Black Stainless Steel
Average customer rating
3.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
19
4 Stars
8
3 Stars
6
2 Stars
7
1 Star
5
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Refrigerator with Under-Shelf Prep Zone - Black Stainless Steel
Customer Rating
5
Great features. Just as advertised
on August 15, 2025
Posted by: Lee1978
[This review was collected as part of a promotion.] Just as advertised. Have all Kitchen Aid appliances. Very dependable and great value
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice improvements
on August 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] We've had it for a month now and are pleased with everything. Ice maker was a bit slow to fill (5 days) but seems fine now. It replaced a similar 23 yr old model and the subtle changes are great!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on September 9, 2025
Posted by: Refrigerator sucks
This is the worst refrigerator, freezer I’ve ever had in my life of 61 years. Within 24 hours, my celery and lettuce is limp, and my cheese turns moldy within a week or two after opening the package.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 11, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #794920.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #794920.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on September 28, 2025
Posted by: Ridiculous requirement
from Fremont, CA
[This review was collected as part of a promotion.] We replaced our 27 y.o. SubZero. We were unable to get the same with matching custom wood cabinet faces. The KitchenAid is not as roomy both in the refrigerator. side or freezer. The ice drawer takes up too much room. The extra shelf with the track for the 9X12 pan and cookie sheet is a waste. It doesn’t fit when I need to allow for the space for large containers, e.g. milk, juice, wine bottles, etc. missing my SubZero, but this will make me buy less food and the ice maker works better than our SubZero (so far).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and premium look
on November 24, 2025
Posted by: dac120
[This review was collected as part of a promotion.] We purchased our new refrigerator 6 months ago and have been pleased with our choice .
It has elevated the look of our new kitchen and we have received many compliments
It has elevated the look of our new kitchen and we have received many compliments
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com