Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Refrigerator with Under-Shelf Prep Zone - Black Stainless Steel
Average customer rating
3.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
19
4 Stars
8
3 Stars
6
2 Stars
7
1 Star
5
58%of customers recommend this product.
(
18 out of
31)
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Refrigerator with Under-Shelf Prep Zone - Black Stainless Steel
Customer Rating
3
on January 4, 2024
Posted by: J.....
[This review was collected as part of a promotion.] Crisper drawer edges are very sharp, also easy to scrap and cut your hands .I wish you had a fix for this.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible fridge
on January 4, 2024
Posted by: JG1976
from Texas
[This review was collected as part of a promotion.] Began to leak and heard a popping electrical sounds one month after purchase. I don't recommend buying this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 17, 2024
Thank you for sharing your experience with us, JG1976. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 460735.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on February 3, 2024
Posted by: ichiban178
from Lake Forest, California
[This review was collected as part of a promotion.] Fit and finish of this fridge is great, only complaint is that at this price point I would’ve expected more stainless steel in the door bin inserts and drawers. Still a better value than some other high end fridges but time will tell about reliability.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far, so good.
on February 8, 2024
Posted by: Bob2months
[This review was collected as part of a promotion.] The overall size and price were right. We would have liked the freezer side to be larger, but, thanks to the most inept delivery of any appliance in history, we are grateful to have it at all.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on April 7, 2024
Posted by: Angelo26
from Henderson, NV
[This review was collected as part of a promotion.] Lives up to its billing. Looks great, big, great features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Wife loves it
on April 30, 2024
Posted by: Yalahaman
from Florida
[This review was collected as part of a promotion.] Replaced a 22 year old KitchenAide that finally gave up the ship.
Nicely updated, love the new shelving and interior space. Great controls…
Nicely updated, love the new shelving and interior space. Great controls…
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Minor Issue
on May 2, 2024
Posted by: Minor Issue
[This review was collected as part of a promotion.] Minor issue. The shelf fronts are not secure. They pop out.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Freezer Develops Frost
on May 8, 2024
Posted by: Eileen SM
from MIchigan
Brand new and the freezer develops frost quite often on the shelves and panels. Technician said this is a known problem with this model. Great. The door seals as far as I can tell. But often there is frost inside. Not a good sign for the future......
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 533013.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com