Customer reviews from sony.com
Sony - STRAZ3000ES Premium ES 9.2 CH 8K A/V Receiver - Black
Average customer rating
4.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Sony - STRAZ3000ES Premium ES 9.2 CH 8K A/V Receiver - Black
Posted by: 1234560
Gender:Male
Verified Purchase:Yes
Expensive. Setup was easy (but time consuming)
Great sound (easiest comparison @ if you already know DSEE "ULTIMATE" upscaling = headphones, walkmans, XPERIA, soundbars) then AVR provides a fuller sound stage @ deeper lows along with the added benefits of "DSEE ultimate" vastly clearer/deeper/fuller
***same speakers, same AUDIO source quality = ABSOLUTELY NO SUBWOOFER IS REQUIRED ***
This AVR even makes existing "DSEE ULTIMATE" soundbars/headphones sound BETTER (even though Bluetooth)
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Sony Music center APP (is an added bonus= easier to use than remote "only after" initial setup)
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(ONLY complaint) I want to physically see volume levels for connected Bluetooth devices, displayed on device SCREEN and/or TV (There is absolutely nothing — no numbers, bars — only +/- then "MAX" )
Also wish it still had an audio out port (1/4 or 3.5mm @ anywhere front/rear) there is still a work around. For the price it should be included.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 4, 2024
Hi Custom337,
Thanks for sharing your 5-star review and experience with the Sony STR-AZ3000ES. We're glad that you like the sound quality and dedicated app of the receiver. Your feedback about the volume display function and audio out ports is greatly appreciated. Thank you for choosing Sony!
-Ralph
Thanks for sharing your 5-star review and experience with the Sony STR-AZ3000ES. We're glad that you like the sound quality and dedicated app of the receiver. Your feedback about the volume display function and audio out ports is greatly appreciated. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: Wilco1968
Gender:Male
Verified Purchase:Yes
I had integra and Onkyo they both suck it is a great receiver for the money. Once you calibrate it it is all that.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 21, 2023
Hi Wilco1968,
We appreciate the 5-star rating and we're glad to hear that you had an easy time calibrating the Sony AV receiver. Thank you for choosing Sony!
-David
We appreciate the 5-star rating and we're glad to hear that you had an easy time calibrating the Sony AV receiver. Thank you for choosing Sony!
-David
Written by a customer while visiting sony.com
Posted by: JamieS
Gender:Male
Verified Purchase:Yes
Sony's 3D surround sound is great, but there are a few annoyances. Remote is bad with way too many buttons. Front display is awful and so small it is basically useless. Design aesthetics are bad compared to other modern receivers.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 19, 2024
Hi JamieS,
Thank you for your review. While we are glad to hear about your satisfaction with the superb 3D surround sound of your STR-AZ3000ES, we are sorry if the receiver's design and bundled remote control didn't live up to your expectations. Your feedback matters to us as it helps us improve our products. If there's something that we can do to help or you need an information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue/Concern:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Thank you for your review. While we are glad to hear about your satisfaction with the superb 3D surround sound of your STR-AZ3000ES, we are sorry if the receiver's design and bundled remote control didn't live up to your expectations. Your feedback matters to us as it helps us improve our products. If there's something that we can do to help or you need an information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue/Concern:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
4
Best Sound Placement
on September 29, 2025
Posted by: Will V
Has Support for many standards like home automations.
Center heights are eliminated from the speaker outputs only.
Center heights are eliminated from the speaker outputs only.
Response from sony.comBy Sony North America Costumer Support, September 29, 2025
Hi Will V, Thanks for this outstanding and incredibly helpful review of the STR-AZ3000ES! We're thrilled to hear you appreciate the extensive Home Automation support—that is a core strength of the ES series, designed to be the versatile heart of any connected home system. You also perfectly highlighted the clever resource management with the speaker outputs. That specific functionality, like re-assigning channels for the Center Height feature, is intentionally designed to give you options to optimize the soundstage for a truly cinematic and immersive experience in your room. We appreciate you choosing Sony! Best, Jenn.
Written by a customer while visiting sony.com