Customer reviews from sony.com
Sony - STRAZ3000ES Premium ES 9.2 CH 8K A/V Receiver - Black
Average customer rating
4.3 out of 5
4.3
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
67%of customers recommend this product. 
(
2 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Sony - STRAZ3000ES Premium ES 9.2 CH 8K A/V Receiver - Black
Customer Rating
5 out of 5
5
Great receiver
on October 20, 2023
Posted by: Wilco1968
Gender:Male
Verified Purchase:Yes
I had integra and Onkyo they both suck it is a great receiver for the money. Once you calibrate it it is all that.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 21, 2023
Hi Wilco1968,

We appreciate the 5-star rating and we're glad to hear that you had an easy time calibrating the Sony AV receiver. Thank you for choosing Sony!

-David
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent sound (better than Sony's soundbars)
on July 2, 2024
Posted by: Custom337
Gender:Male
Verified Purchase:Yes
Expensive. Setup was easy (but time consuming)
Great sound (easiest comparison @ if you already know DSEE "ULTIMATE" upscaling = headphones, walkmans, XPERIA, soundbars) then AVR provides a fuller sound stage @ deeper lows along with the added benefits of "DSEE ultimate" vastly clearer/deeper/fuller
***same speakers, same AUDIO source quality = ABSOLUTELY NO SUBWOOFER IS REQUIRED ***
This AVR even makes existing "DSEE ULTIMATE" soundbars/headphones sound BETTER (even though Bluetooth)
____
Sony Music center APP (is an added bonus= easier to use than remote "only after" initial setup)
____
(ONLY complaint) I want to physically see volume levels for connected Bluetooth devices, displayed on device SCREEN and/or TV (There is absolutely nothing — no numbers, bars — only +/- then "MAX" )
Also wish it still had an audio out port (1/4 or 3.5mm @ anywhere front/rear) there is still a work around. For the price it should be included.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 4, 2024
Hi Custom337,

Thanks for sharing your 5-star review and experience with the Sony STR-AZ3000ES. We're glad that you like the sound quality and dedicated app of the receiver. Your feedback about the volume display function and audio out ports is greatly appreciated. Thank you for choosing Sony!

-Ralph
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Great Sound but lacking in other areas.
on March 18, 2024
Posted by: JamieS
Gender:Male
Verified Purchase:Yes
Sony's 3D surround sound is great, but there are a few annoyances. Remote is bad with way too many buttons. Front display is awful and so small it is basically useless. Design aesthetics are bad compared to other modern receivers.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 19, 2024
Hi JamieS,

Thank you for your review. While we are glad to hear about your satisfaction with the superb 3D surround sound of your STR-AZ3000ES, we are sorry if the receiver's design and bundled remote control didn't live up to your expectations. Your feedback matters to us as it helps us improve our products. If there's something that we can do to help or you need an information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
Sony.com Username:
Model Number:
Issue/Concern:
Telephone Number:

We value you, and thank you so much for choosing Sony.

Best regards,

Romeo
Sony Social Support
Written by a customer while visiting sony.com