Customer reviews from us.braun.com
Braun - Series 5 Wet/Dry Electric Shaver - Blue
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
84
4 Stars
27
3 Stars
7
2 Stars
0
1 Star
6
88%of customers recommend this product.
(
73 out of
83)
Customer Reviews for Braun - Series 5 Wet/Dry Electric Shaver - Blue
Customer Rating
1
Horrible product
on January 22, 2022
Posted by: Twitch
from Minnesota
I got one for Christmas and it didn't shave my face or anything so we sent it back for another one to see if it was just faulty and the new one doesn't shave my face or anything either 0/5 stars
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Maria Picard, The Braun Team, January 24, 2022
We're sorry that this has been your experience, since a lot of thought goes into the design of our Braun shavers to ensure that you can enjoy great results. As well, our shavers go through many quality checks to ensure that they reach you in the best possible condition. It may be helpful to know that it can take up to 3 weeks for your skin to adjust to a new shaver. As well, to make sure that you're getting the best possible shave, we suggest holding the shaver at a 90 degree angle, and stretching the skin while shaving against the hair growth. We hope this helps, and please give us a call at (800) 272-8611 if you'd like any further assistance. We'd be happy to look into this further for you.
Written by a customer while visiting us.braun.com
Customer Rating
5
Perfect!
on January 5, 2022
Posted by: AtlJC
from Atlanta GA
I read a review of the best electric shavers for 2021 and this was on that list. I have used Philips/Norelco previously and was never completely satisfied with the performance. The owner's manual is not the greatest but that is the only complaint I have.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
4
Better than my norelco
on December 27, 2021
Posted by: vapor33
from Toledo,Ohio
Bought a triple rotary norelco and all it did was cut my face and tear my skin.
This braun replaced my old one and has not given me any issues at all. I do home health so Im shaving in the car on the way to patients homes and I can shave for days with 1 charge. Not sure what all the bad reviews are for but come on....it's an electric shaver. What "directions" do you need other than plug it in to charge it and shave like normal? What happened to common sense?
My only complaint to braun is I wish the 9pro was a bit cheaper lol !
This braun replaced my old one and has not given me any issues at all. I do home health so Im shaving in the car on the way to patients homes and I can shave for days with 1 charge. Not sure what all the bad reviews are for but come on....it's an electric shaver. What "directions" do you need other than plug it in to charge it and shave like normal? What happened to common sense?
My only complaint to braun is I wish the 9pro was a bit cheaper lol !
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
3
User Manual Is Useless
on March 25, 2021
Posted by: Thunderbolt
from Massachusetts
The user manual is in pictorial format and is missing a lot of useful product information that would otherwise be documented in text, this leaves the user with an incomplete grasp of the shavers performamce and care requirements.The shaver is extremely noisy especially with the trimmer attachment, this is of concern because of the close proximity to the ears; because Braun has repeatedly declined to provide the actual and specification sound levels for this shaver it is being returned.
No, I would not recommend this to a friend.
Quality
2
Value
3
Written by a customer while visiting us.braun.com
Customer Rating
3
A bit disappointed
on March 20, 2021
Posted by: David52
from Myrtle Beach, SC
After being a blade shaver for many years, I hoped making the switch to electric would equal the results of my blade. Unfortunately, after a month of daily use, I have yet to get close shave. I really wanted to like this razor but I may be forced to return it and go back to a blade.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from us.braun.comBy Maria Picard, The Braun Team, March 22, 2021
Hi David, when upgrading to a Braun shaver, we expect you to have great results. It may be helpful to know that holding your shaver at a 90 degree angle and pulling your skin taut while shaving is most helpful in getting the most out of your shaver. Give us a call at (800) 272-8611 Monday-Friday 9a-6p EST, we'd like to learn more about your feedback for our Quality Team.
Written by a customer while visiting us.braun.com
Customer Rating
4
Best electric I’ve owned
on February 3, 2021
Posted by: Krbulldogs
from Tampa,fl
Owned an old Braun about 30 yes. ago. No comparison. This one is almost as close as a blade. Not exactly, but close. I was leery when I bought it because my Norelco was terrible.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
1
Worst shaver I ever owned.
on December 25, 2020
Posted by: Slee47
from Murfreesboro, Tn
I bought the Braun series 5 5018s with very high expectations. I had a Remington with trimmer on the edge so as I shaved the trimmer cut the long hairs and the shaver blades cleaned up the rest. Perfect system. This Braun has a cheap separate trimmer you have to pop off the shaver and pop on the trimmer. I replaced the permanent battery on my last razor and used it for several years. Now I use an old Nerelco triple blade when I am in a hurry. It is 30 years old.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting us.braun.com
Customer Rating
1
Worst shaver ever
on December 7, 2020
Posted by: Ken62
from San Antonio
When I called him a November 12th of this year they said we're sending me a new razor when I call back today and December 7th they had no record them sending me a new razor they done nothing to help me the Razor Cuts me and doesn't work with the dang went out and bought a Norelco never buying their product again
No, I would not recommend this to a friend.
Response from us.braun.comBy Maria Picard, The Braun Team, December 14, 2020
Hey Ken, we want you to have the highest quality shave and customer service experience that we can provide, and we'd like to help further with this and help make it right. When you get a chance, give us another call at (800) 272-8611 Monday-Friday 9a-6p EST, so we can look into this with you.
Written by a customer while visiting us.braun.com