Customer reviews from https://www.asus.com
ASUS - ROG Zephyrus Duo 16 Gaming Laptop - 16 QHD Display - AMD Ryzen 9 with 32GB Memory - NVIDIA GeForce RTX 4090 - 2TB SSD - Black
Average customer rating
4.4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
15
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for ASUS - ROG Zephyrus Duo 16 Gaming Laptop - 16 QHD Display - AMD Ryzen 9 with 32GB Memory - NVIDIA GeForce RTX 4090 - 2TB SSD - Black
Posted by: Gabe S.
Verified Purchase:Yes
The bezel needs to be re-engineered to support the strong hinge. The hinge popping out is a commin issue, you can't blame the customer for your bad design forever!
Response from https://www.asus.comBy CLM, December 6, 2024
Dear Gabe S,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Lucky_number_kami
Frequency of use:Daily
Verified Purchase:Yes
Entire game changer! Love the weight, or lack thereof
Written by a customer while visiting https://www.asus.com
Posted by: R.D. Schawo
Frequency of use:Daily
Verified Purchase:Yes
Great product, my only criticism of it is that it's not that big of a step up from my 2022 version of the same product. Had my 2022 not needed replacement due to damage I would have not purchased this product. I love the gaming Duo's and find them very handy for all tasks.
Written by a customer while visiting https://www.asus.com
Posted by: Bmwjs
Verified Purchase:Yes
Wonderful bottom screen, but I’m worried that windows 11 is interfering if anybody is having a problem I will recommend cutting off transparency and settings accessibility so you won’t have so many stutters on your main screen because you will lose a lot of FPS if you don’t
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
It's the nicest laptop I have ever owned. It's fast, cool looking and love the secondary screen.
I would recommend this laptop or any products from ASUS to anyone. I have been a ASUS product user for 15 years so far. Keep up the good work!!
I would recommend this laptop or any products from ASUS to anyone. I have been a ASUS product user for 15 years so far. Keep up the good work!!
Written by a customer while visiting https://www.asus.com
Posted by: Juanl t
Frequency of use:Daily
Verified Purchase:Yes
It's a great machine a good looking machine as well and so far performance is as it should be and more I love this thing 10 stars 🌟
Written by a customer while visiting https://www.asus.com
Posted by: Bruno Borba
Frequency of use:Daily
Verified Purchase:Yes
Beautiful and horrible
The beautiful part, the laptop is beautiful, several details make it a beautiful laptop, I have nothing bad to say about it.
The horrible part, the battery and the temperature. The battery in 30 minutes already warns that we need to plug it into the power supply, there is not much time for fun
and the temperature it reaches is impressively high and very hot.
The horrible part, the battery and the temperature. The battery in 30 minutes already warns that we need to plug it into the power supply, there is not much time for fun
and the temperature it reaches is impressively high and very hot.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Paul F.1
Frequency of use:Daily
Verified Purchase:Yes
Extremely well built and well worth the money! Duo screen is amazing.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com