Customer reviews from https://www.asus.com
ASUS - ROG Zephyrus Duo 16 Gaming Laptop - 16 QHD Display - AMD Ryzen 9 with 32GB Memory - NVIDIA GeForce RTX 4080 - 1TB SSD - Black
Average customer rating
4.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
11
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for ASUS - ROG Zephyrus Duo 16 Gaming Laptop - 16 QHD Display - AMD Ryzen 9 with 32GB Memory - NVIDIA GeForce RTX 4080 - 1TB SSD - Black
Posted by: Convicted
Frequency of use:Daily
Verified Purchase:Yes
This laptop is the best one I’ve gotten from asus by far
Written by a customer while visiting https://www.asus.com
Posted by: Scottyc2
Frequency of use:Daily
Verified Purchase:Yes
Great Laptop! Super fast! Very well made! Super glad I made the purchase! By far the best laptop I've ever bought!!!
Written by a customer while visiting https://www.asus.com
Customer Rating
4
Good laptop ov, weak build, uncomfortable design.
on September 21, 2024
Posted by: User111
Verified Purchase:Yes
Great computer, keyboard and touchpad position and size need some work. Build quality needs some work. I already have dying pixels on my screen and a small dent on the lid when the PC is just a bit over a year old I baby it. The only place it may see some action is in my backpack and even then there is only the charger in the next zipped compartment.
Written by a customer while visiting https://www.asus.com
Posted by: kevin233
Frequency of use:Daily
Verified Purchase:Yes
I love the laptop. But the CPU is overheating. I didn't open any apps. It shows 70 degrees Celsius. I always worry about that.
Written by a customer while visiting https://www.asus.com
Posted by: UFBB
Frequency of use:Daily
Verified Purchase:Yes
This laptop runs really well. very cool looking and performs that way too, runs vr well while still having stuff on screen. Very good for work as i can check my tabs on the second screen
Written by a customer while visiting https://www.asus.com
Posted by: Kevin S.
Frequency of use:Daily
Verified Purchase:Yes
super fast with alot of cool features! love the second screen use it frequently. the only down side is the unit does get warm and battery life could be longer. but this is very minor comment. i always plug in the laptop when i can.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
1
Please read online reviews before purchasing
on December 1, 2023
Posted by: Math WiZdom
Frequency of use:Daily
Verified Purchase:Yes
I'm not going to sit here and bad mouth this computer. It's a beautiful computer. But, makes ure you do your research before making a purchase. Only after I started having problems with it (which was on day 2) did I realize that there are many wide spread issues with this machine. Its a great thought but I def wouldn't droop almost 4k on this computer if I had known what I now know.
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, December 31, 2024
Dear Math WiZdom,
We certainly understand your disappointment and the inconvenience this may have caused.
ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are build to last. If you are experiencing stability or performance issues with this laptop this is random. Typically, if you are having issues, please check if Windows, drivers, BIOS and applications are up to date. Keeping the laptop updated will maintain optimum system stability and performance. Additionally, while accessing web applications, please ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused.
ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are build to last. If you are experiencing stability or performance issues with this laptop this is random. Typically, if you are having issues, please check if Windows, drivers, BIOS and applications are up to date. Keeping the laptop updated will maintain optimum system stability and performance. Additionally, while accessing web applications, please ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Monthly
Verified Purchase:Yes
The system is phenomenal. Great graphic processors and great for gaming. Impressive features like the duol screen with camera at 1080 I Believe not sure.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com