Customer reviews from Samsung US
Samsung - Galaxy S24+ Standing Grip Case - Dark Violet
Average customer rating
2.3
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
4
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Samsung - Galaxy S24+ Standing Grip Case - Dark Violet
Customer Rating
1
Poor quality
on May 7, 2024
Posted by: Luv2create
Strap broke after a couple months. For the price it should have lasted a lot longer. Very unfortunate.
Response from Samsung USBy Social Commerce, May 8, 2024
Hi Luv2create,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ Standing Grip Case. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
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https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-standing-grip-case-light-blue-ef-gs926clegus/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ Standing Grip Case. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
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https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-standing-grip-case-light-blue-ef-gs926clegus/
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Quality
on July 18, 2024
Posted by: AdamB91
from WV
Expertise:Intermediate
I got this case in January, and 7 months later it is falling apart. Several places along the edge have chipped off and the rubber is peeling away. The strap is pretty loose now, but at least it is still attached. For this high price, these problems should not be happening.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, July 18, 2024
Hi AdamB91, tank you for sharing your feedback on your Samsung Galaxy S24+ Standing Grip Case with us. We understand how frustrating it is to have a device or accessory that is not meeting your expectations. We have shared a link to the Samsung Support Team and provided a link to the warranty information for Samsung products. Please, reach out to them if you would like to discuss this matter further and review any options that may be available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Strap broke after 2 months
on March 27, 2024
Posted by: Shanny
Expertise:Expert
I loved this case but the strap broke after two months of normal wear and tear. Not sure if mine was defective but I'm.bummed because The strap is great you can hold the phone with it or it can be a stand
Features
5
Performance
1
Design
2
Value
2
Response from Samsung USBy Social Commerce, May 17, 2024
Hi Shanny,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ Standing Grip Case. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to share any other feedback with us regarding your recent purchase of your Galaxy S24+ Standing Grip Case or if you would like any further assistance. We're always happy to hear from our customers! Thank you for being a cherished Samsung customer.
- Debra
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https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-standing-grip-case-taupe-ef-gs926cuegus/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24+ Standing Grip Case. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to share any other feedback with us regarding your recent purchase of your Galaxy S24+ Standing Grip Case or if you would like any further assistance. We're always happy to hear from our customers! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-standing-grip-case-taupe-ef-gs926cuegus/
Written by a customer while visiting Samsung US
Customer Rating
1
Meh quality
on September 21, 2024
Posted by: Tori
I loved the strap- The issue is it broke after 3 weeks...So then i ordered another one thinking maybe i got a faulty one...that one also broke on the strap. The texture of the case is nice but i wish the strap was made of a bit more durable material it seemed to have ripped at the same part both times
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Tori, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24+ Standing Grip Case. Your feedback is invaluable to us as we continue to innovate our product line and provide the best possible experience to our customers. We have provided a link to the Samsung Support Team to offer assistance or tips for your accessories or any additional assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
really great for like 2 months
on May 11, 2024
Posted by: imaqt
Really enjoyed this case but unfortunately after a couple months, the strap broke.
Response from Samsung USBy Social Commerce, May 13, 2024
Greetings Imaqt,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24+ Standing Grip Case. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to provide any additional feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
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https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-standing-grip-case-dark-violet-ef-gs926ceegus/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24+ Standing Grip Case. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to provide any additional feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-plus-standing-grip-case-dark-violet-ef-gs926ceegus/
Written by a customer while visiting Samsung US
Customer Rating
4
i enjoy the built in strap...
on March 21, 2024
Posted by: Robbie
from Brooklyn
Expertise:Intermediate
...but as a righty, it is a bit limited in using it because of the side of the phone it's built in. I
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Secure fit, good grip
on January 28, 2024
Posted by: Andrew
It's got a nice secure fit on the phone, and the outside is a good balance of being grippy, but also not getting hung up when sliding into your pocket. It's thick enough to provide great protection around the cameras.
The strap/stand is pretty convenient, and works well when you're holding the phone. My only gripe here is that when using it as a stand, the phone sits at a very steep angle, so it's not great if you're sitting at a table looking down. Would be okay if you were laying down with the phone in front of you.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Poor quality
on December 29, 2024
Posted by: MissMyBlackberry
from Pittsburgh
Expertise:Expert
I've had this on my phone for 6 months. The stand won't fit firmly where it belongs, it's bulky, and is torn around where the pen goes, which a rarely use. And it pealing away from the other corner. Would not purchase.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2024
Hello MissMyBlackberry,
Thank you for reaching out and sharing your experience with the Galaxy S24+ Standing Grip Case. We designed this case to provide a secure grip, featuring a sturdy strap on the back that helps you hold your phone more comfortably. The durable case also offers added protection, allowing you to worry less about bumps or scratches to your device.
All Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. For more information, please refer to the links provided below.
If you need further assistance, please don't hesitate to contact a member of our Samsung Support Team. You can reach out via phone or chat, depending on what works best for you. Thank you for being a valued member of the Samsung community.
Mobile Accessories Support
Mobile Accessories
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy S24+ Standing Grip Case. We designed this case to provide a secure grip, featuring a sturdy strap on the back that helps you hold your phone more comfortably. The durable case also offers added protection, allowing you to worry less about bumps or scratches to your device.
All Samsung products come with a warranty against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. For more information, please refer to the links provided below.
If you need further assistance, please don't hesitate to contact a member of our Samsung Support Team. You can reach out via phone or chat, depending on what works best for you. Thank you for being a valued member of the Samsung community.
Mobile Accessories Support
Mobile Accessories
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US